About this role
About dunnhumby
dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.
Corporate
Our Corporate teams are critical to enabling dunnhumby’s growth and success. They provide the expertise, governance and operational support that help our business run effectively, ensuring our teams can deliver outstanding outcomes for clients, colleagues and partners across the globe.
What we expect from you
- 2-4 years of experience in Accounts Receivable / Collections (Credit Control).
- Bachelor’s degree in commerce/ accounting or equivalent with a sound understanding of accounting principles.
- Good understanding of the Order-to-Cash (O2C) process and collection activities.
- Experience managing 90-100 customer accounts with high-value portfolios and aged debt.
- Hands-on experience in collections, dispute management, cash application, cash posting, customer invoicing portals, billing, and revenue processes.
- Knowledge of common dispute drivers, including PO, delivery, service, pricing, invoicing, portal, and payment-term-related issues.
- Basic understanding of Purchase Orders (POs) and Sales Orders (SOs).
- Experience working with invoicing platforms such as Tungsten, Ariba, and Coupa.
- Exposure to UK customers/businesses preferred.
- Support month-end activities, including cash posting and cash application, as required.
- Knowledge of collections across all aging buckets, from current to 365+ days overdue, with the ability to address aged debt issues.
- Proficient in MS Excel (VLOOKUPs, Pivot Tables) and working knowledge of Oracle ERP.
What You Can Expect From Us
We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.
India Benefits
Healthcare & Family Cover : Group Medical Insurance of INR 500,000 for employees and dependents, plus dental and vision cover up to INR 5,000.
- Protection : Group Term Life Insurance and Group Personal Accident cover with benefit levels linked to employee grade, including disability benefits
- Retirement & Wellbeing : Provident Fund, Gratuity, National Pension Scheme access, Indian Health Organisation membership, and confidential employee assistance support.
- Lifestyle & Flexibility : Office commute support, internet allowance of INR 2,000 per month for blended working, work-from-home kit support, subsidised food, and wellbeing resources.
- Recognition & Extras : Long service awards, Talent Scout referral programme, and family milestone support.
- Time Off & Family Leave : 25 days holiday plus 10 public holidays, paid maternity, paternity and adoption leave, and a day off for your birthday.Demonstrates ownership, accountability, and a strong individual contributor mindset.