IP TEC Engineer

As an IP Technical Expert Center Engineer, you will troubleshoot complex IP network issues, diagnose hardware/software challenges, and provide solutions for customer problems. Collaborating with cross-functional teams, you'll lead deployments, drive root cause analysis, and contribute to product enhancements. Your role includes mentoring, ensuring high-quality standards, and supporting critical production networks while driving innovation and best practices.

You have:

- Bachelor's degree in engineering with 5-10 years of relevant experience.
- Provides technical requirement inputs based on customers’ deployment experience.
- Inputs to develop SW/HW build-controlled production releases.
- Creation and release of hardware/software documentation and customer notifications.

It would be nice if you also had:

- Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams.
- Familiarity with the care process (especially emergency case handling), contributing when needed to the fastest problem restoration.
- Experience with access network nodes, involving the integration of theory and principles with organizational practices and precedents.
- Advanced network and node-level troubleshooting skills for IP routers/networks and in-depth knowledge.