Market Specialist, Japan

MetaSingaporeOn-siteFull-timeSenior, 5–8 yearsListed 5 hours ago

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About this role

Meta is seeking a Market Specialist with Japanese language expertise to support risk and response management operations across Japanese-language content and markets. In this role, you will help identify, assess, and respond to integrity risks, policy violations, and emerging threats affecting Japanese-speaking communities on Meta's platforms. You will apply your understanding of Japanese cultural context, current events, and online behavior patterns to support accurate risk assessments and timely escalations, contributing to the safety and integrity of Meta's products for users across the region.

Responsibilities

Review and assess Japanese-language content and accounts to identify potential policy violations, integrity risks, and coordinated inauthentic behavior
Apply knowledge of Japanese cultural context, political landscape, and online trends to support accurate risk classification and prioritization
Execute established response workflows to address identified risks in a timely and consistent manner
Document findings clearly and accurately to support cross-functional review and escalation processes
Collaborate with policy, trust and safety, and operations teams to surface patterns and emerging risks in the Japanese-language information environment
Provide input on Japan-market-specific nuances to help refine risk detection criteria and response guidelines
Support quality assurance processes by reviewing decisions for consistency and alignment with established policy frameworks
Communicate findings and risk signals to relevant stakeholders in a clear and structured manner
Adapt to evolving risk landscapes and updated response procedures as platform policies and threat environments change

Qualifications

Professional working proficiency in Japanese is required to review, interpret, and assess Japanese-language content and communications as a core function of this role
Experience in trust and safety, content moderation, risk operations, compliance, or a related field involving structured decision-making against defined criteria
Experience applying established procedures and guidelines to evaluate cases and determine appropriate actions
Experience documenting work clearly and communicating findings to cross-functional partners Experience working in a scaled operations or risk management environment with defined workflows and quality standards
Exposure to policy enforcement, legal compliance, or regulatory risk frameworks in a technology or platform context
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Familiarity with the Japanese political, media, and social media landscape and how it relates to online integrity risks
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)