About this role
Job Function
Warehouse & Cold Chain Management
Job Summary
The Senior Executive - Operations (Warehouse & Cold Chain Management) is responsible for development and execution of operational policies, standards and procedures for the Warehouse. He/She monitors and optimizes storage and utilization levels making data-driven decisions to improve productivity and efficiency of the warehouse.
Analytical and logical, he/she is required to explore solutions and analyse the feasibility of plans. He/She is also expected to coordinate closely with internal and external stakeholders to implement processes and technology, and to assist in the management of the warehouse operations department.
Job Responsibilities/Key Tasks(External)
Business Administration Operations
- Contribute to recurring revenue streams
- Manage stakeholders to monitor completion of requirements and activities
Sales & Customer Service
- Manage key accounts through maintaining close contact with stakeholders
- Communicate with key account managers to identify new businesses and grow relationships that assist in revenue generation within assigned verticals
Safety and Health
- Manage WSH activities to ensure department's compliance to requirements
- Perform safety and health risk assessment
Transportation Operations
- Co-ordinate overall transportation operations
- Optimise resource and cost management based on market practices and business environment
Technology Application
- Plan key activities and milestones in technology projects
- Review areas in logistics operations where technology can enhance processes
Sales and Customer Service
- Manage key accounts through maintaining close contact with stakeholders
- Communicate with key account managers to identify new businesses and grow relationships that assist in revenue generation within assigned verticals
- Analyse customer information and needs to improve customer relationships
Warehousing, Cargo and Material Handling
- Plan the information flow for end-to-end warehouse processes from order initiation to receiving, handling, distribution and storage
- Execute warehouse operations performance goals using quality management knowledge
Job Requirements
- Basic knowledge of SAP/Warehouse Management System (WMS)/Supply Chain Software/Enterprise Resource Planning (ERP) Systems
- Proficiency in basic Microsoft (MS) Office/Power Platform Applications
Professional Qualifications & Relevant Experience
- Degree/Diploma in Business/Logistics/Supply Chain or equivalent certifications
- 3-5 years of relevant working experience in Warehouse Operations/Vendor Management