About this role
Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Job Summary**
As a Maintenance Technician at JD.com, Inc., you will be responsible for ensuring the optimal operational performance of our various facilities, equipment, and systems. You will perform routine maintenance, troubleshoot issues, and execute repairs to minimize downtime and support our fast-paced e-commerce and logistics operations.
Job Responsibilities**
* Conduct preventative maintenance on a variety of mechanical, electrical, and plumbing systems within warehouses, distribution centers, and office buildings.
* Diagnose and repair equipment malfunctions, including but not limited to conveyors, automated sorting systems, packaging machinery, HVAC units, and lighting systems.
* Respond promptly to maintenance requests and emergencies, prioritizing tasks to minimize disruption to operations.
* Perform routine inspections of facilities and equipment to identify potential issues and ensure compliance with safety standards.
* Utilize CMMS (Computerized Maintenance Management System) to log maintenance activities, track parts inventory, and manage work orders.
* Collaborate with other technicians, engineers, and operations staff to optimize equipment performance and facility efficiency.
* Adhere to all company safety policies and procedures, including Lockout/Tagout, confined space entry, and proper use of PPE.
* Assist in the installation and commissioning of new equipment and systems.
* Maintain accurate records of maintenance activities, including repairs, replacements, and inspections.
* Participate in continuous improvement initiatives to enhance maintenance processes and reduce operational costs.
Job Qualifications**
* High School Diploma or GED required; Associate's degree or vocational training in industrial maintenance, electrical, HVAC, or a related field preferred.
* 2+ years of experience as a maintenance technician in an industrial, manufacturing, or logistics environment.
* Proven ability to troubleshoot and repair mechanical, electrical (up to 480V), and plumbing systems.
* Proficiency in reading and interpreting schematics, blueprints, and technical manuals.
* Strong understanding of PLC controls, VFDs, and motor control circuits is a plus.
* Experience with CMMS software for work order management and preventative maintenance scheduling.
* Ability to work independently and as part of a team in a fast-paced, dynamic environment.
* Excellent problem-solving skills and attention to detail.
* Strong communication and interpersonal skills.
* Ability to lift up to 50 pounds, climb ladders, and work in various environmental conditions (e.g., hot, cold, noisy).
* Flexibility to work various shifts, including nights, weekends, and holidays, as required by operational needs.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
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