About this role
About Us
Scotch is building the next-generation operating system for beverage alcohol retailers — combining POS, payments, back office, and e-commerce into a platform purpose-built for liquor stores.
We’re modernizing one of the oldest industries in the world: the $1.6T beverage alcohol market. Our platform helps retailers run more efficiently through streamlined payments, inventory management, reporting, and day-to-day operations.
Our founders came from Skupos (acquired 2023) and Drizly (acquired by Uber). We've raised $28M from VMG Partners, First Round, Lerer Hippeau, Watchfire, and Toba Capital, with angels including the founder of Drizly and early Toast executives. Forbes has recognized Scotch as a leader in liquor retail tech. We closed a $20M Series A in 2026 off 500%+ YoY growth and $1B+ in processed payment volume.
Position Overview
Key Responsibilities
- Own the QA strategy for the POS app, back office, and payments, deciding what gets automated, what gets tested by hand, and what blocks a release.
- Build and maintain automated test suites across layers: unit and integration coverage alongside engineers, E2E tests for the back office (Playwright or similar), and API and contract tests between the POS and back office.
- Wire tests into CI (GitHub Actions) so every pull request and release candidate gets fast, reliable feedback, and keep flaky tests at near zero.
- Turn our release process into evidence-based gates: regression results per build, upgrade testing from older app versions, staged rollouts by ring, and clear go/no-go criteria for hotfixes.
- Test on real hardware in real conditions: Elo terminals across Android and firmware versions, card readers, scanners, printers, offline mode, flaky networks, and long-running overnight soak tests.
- Drive payments quality, including processor certification test runs, refund and split-tender edge cases, and failure modes like reader disconnects and processor outages.
- Build test data and environments: seeded merchant data, isolated per-branch environments, and emulators so anyone can reproduce a merchant's setup in minutes.
- Use AI tools to move faster, from generating test cases and test code to triaging crash logs and support tickets.
- Partner with support to shorten the path from a merchant report to a reproducible bug, with the register, app version, and transaction details attached.
- Track quality with a few clear metrics, such as escaped defects, crash-free sessions, release-health by version, and time from merge to store, and report on them plainly.
- Raise the quality bar across engineering: review test plans in design, coach engineers on writing testable code, and make quality everyone's job.
Qualifications & Skills
- 6+ years in QA or software engineering in test, including 2+ years as the senior or lead quality owner for a shipping product.
- A track record of building test automation from scratch, not just maintaining someone else's suite.
- Strong coding skills in Kotlin, Java, Ruby, TypeScript, or Python. You write test code that engineers are happy to review.
- Hands-on experience with modern frameworks (Espresso, Maestro, Appium, Playwright, Cypress, or similar) and running them in CI.
- Experience testing APIs, data integrity, and integrations between systems.
- Sound judgment about risk: you know when a bug should block a release and when it shouldn't, and you can explain why.
- Clear writing for different audiences, from bug reports engineers can act on to release notes the support team can use.
Nice to Haves
- POS, retail, or payments experience, including card-present testing, processor certification, or PCI-aware testing practices.
- Experience with device fleet management, MDM, various product release processes a plus
- Experience with hardware peripherals such as card readers, barcode scanners, receipt printers, and cash drawers.
- Experience with Rails test tooling (RSpec, Capybara) or contract testing (Pact).
- Familiarity with feature flags (LaunchDarkly) and staged rollouts.
- Experience with release-health and observability tools such as Crashlytics, PostHog, or Sentry.
- Fluency with AI coding and testing tools, such as Claude Code, Cursor, or AI-assisted test generation or other vendor tools / frameworks
Compensation & Benefits
- Compensation: The anticipated base salary range for this position is $160,000–$170,000. Individual offers are based on a variety of factors, including experience, skills, qualifications, and internal equity.
- Competitive equity package
- Comprehensive medical, dental, and vision coverage
- Unlimited flexible PTO
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Scotch is an equal opportunity employer. We value diverse perspectives and are committed to creating an inclusive environment for all employees.