Sr. Director, Enterprise Compliance Effectiveness & Experience

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Title: Sr. Director, Enterprise Compliance Effectiveness & Experience

Location: Dallas, TX (REQUIRED)

Onsite / Remote / Hybrid: Hybrid

As part of the Enterprise Compliance Programs team, the Senior Director, Enterprise Compliance Effectiveness & Experience (“Senior Director”) is responsible for strengthening the effectiveness, maturity, and stakeholder experience of McKesson’s Enterprise Compliance Program. The role leads McKesson’s structured, year-over-year Compliance Program effectiveness assessment framework, providing an evidence-based view of program maturity, identifying improvement priorities, guiding remediation, and supporting credible engagement with regulators and other external stakeholders.

The Senior Director also leads key components of the Compliance function’s modernization. This includes translating the Enterprise Compliance technology strategy into a multi-year roadmap and leading the business transformation, process design, adoption, and value realization associated with McKesson’s evolving Compliance technology ecosystem. The role aligns Enterprise and Business Unit Compliance teams around scalable, technology-enabled processes and modern ways of working.

In addition, the Senior Director establishes and leads McKesson’s Enterprise Compliance Experience capability, shaping how Team McKesson accesses and engages with Compliance, how Compliance professionals perform their work and drive value across the enterprise, and how corporate functions and executive leaders’ partner with Compliance to advance organizational strategy. The role oversees the evolution of Compliance’s enterprise “front door,” including centralized monitoring of inquiries, concerns, requests for guidance, and other stakeholder contacts.

The Senior Director also provides strategic compliance support to designated corporate functions and their executive leadership teams. This includes serving as an additional Speak Up channel, providing insights and reporting related to compliance culture, supporting Compliance Council meetings, and helping leaders integrate compliance considerations into organizational priorities and decision-making.

This role influences senior leaders and partners across Enterprise and Business Unit Compliance, Technology, Legal, Human Resources, corporate functions, business teams, and external providers to simplify engagement, strengthen organizational trust, and build a Compliance function equipped for the future.

The Senior Director reports directly to McKesson’s Vice President, Enterprise Compliance (“VP”) within McKesson’s General Counsel Organization.

The ideal candidate will have extensive experience leading compliance program effectiveness, enterprise transformation, technology enablement, process modernization, stakeholder experience, and executive-facing compliance initiatives within healthcare, healthcare technology, pharmaceutical, life sciences, or similarly regulated organization. This individual must possess executive presence, regulatory credibility, strong business acumen, and the ability to influence senior leaders and drive sustained change across a highly matrixed enterprise. A demonstrated commitment to McKesson’s LEAD Rx behaviors, continuous improvement, innovation, collaboration, and people development is essential.

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Key Responsibilities

A Compliance Program Effectiveness Trailblazer

Leads McKesson’s enterprise framework for evaluating, demonstrating, and continuously improving the effectiveness and maturity of the Compliance Program.

- Defines and executes McKesson's enterprise Compliance Program assessment framework, leveraging regulatory expectations, external developments, and leading practices.
- Leads assessments of program design, implementation, effectiveness, and maturity across enterprise and business unit activities.
- Establishes defensible methodologies, evidence standards, reporting, and improvement plans that provide leaders with clear visibility into program strengths, gaps, and priorities.
- Provides leadership with a longitudinal view of program maturity, remediation progress, and the effectiveness of Compliance investments.

A Technology Transformation Strategist

Leads the business transformation, adoption, and value realization required to modernize Compliance through technology.

- Translates the Enterprise Compliance technology strategy into a multi-year roadmap of prioritized capabilities, investments, and transformation initiatives aligned with evolving regulatory, business, program, and stakeholder needs.

- Leads business transformation, adoption, and value realization associated with GRC platforms and other strategic Compliance technologies.
- Identifies and prioritizes automation, analytics, AI, and emerging technology opportunities that improve effectiveness, efficiency, scalability, and engagement.
- Provides executive visibility into transformation progress, adoption, dependencies, risks, and realized value.

A Strategic Technology and Supplier Relationship Leader

Establish the governance and strategic relationships required to sustain McKesson’s Compliance technology ecosystem and long-term transformation objectives.

- Serves as the senior Compliance relationship owner for strategic technology providers, aligning vendor roadmaps, performance, platform capabilities, contractual commitments, and investment decisions with enterprise priorities.
- Partners with Technology, Legal, Procurement, Information Security, business stakeholders, and external providers to establish clear governance, decision rights, escalation pathways, and accountability.
- Ensures Compliance technology solutions continue to evolve with regulatory requirements, business priorities, stakeholder needs, and Compliance Program objectives.
- Promotes scalable enterprise capabilities and reduces unnecessary duplication or fragmentation across Compliance technology solutions.

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An Enterprise Compliance Experience Architect

Establishes and leads the enterprise capability for designing how Team McKesson engages with Compliance and how Compliance professionals perform their work.

- Defines and executes the enterprise strategy for how employees, leaders, and Compliance professionals engage with Compliance.
- Leads the evolution of Compliance's enterprise "front door," including participation in the Unified Service Agent environment and oversight of intake, routing, service standards, and stakeholder communications.
- Uses stakeholder feedback, experience insights, service measures, and adoption data to identify friction points and prioritize improvements.
- Strengthens organizational trust by aligning Compliance culture, communications, services, technology, and process design into a consistent stakeholder experience.

- Establishes enterprise measures for stakeholder experience, internal team experience, accessibility, responsiveness, consistency, adoption, and trust.

A Corporate Compliance Relationship Manager

Provides strategic compliance support to designated corporate functions and strengthens engagement between Compliance, executive leaders, and their leadership teams.

- Serves as the primary Enterprise Compliance Programs liaison to designated corporate functions, including Human Resources and other enterprise stakeholders as assigned.
- Establish trusted relationships with Executive Operating Team leaders and their leadership teams, supporting compliance-related priorities, organizational initiatives, and emerging needs.
- Serves as an additional Speak Up channel for employees within supported functions, helping ensure concerns and requests for guidance are appropriately directed, handled, and escalated.
- Provides executive leaders with relevant reporting, trends, and insights related to compliance culture, employee engagement with Compliance, and other program activities.
- Supports the planning and execution of Compliance Council meetings and other leadership engagement forums, including the development of agendas, materials, reporting, insights, and follow-up actions.
- Helps corporate function leaders integrate compliance considerations into organizational initiatives, employee engagement, communications, and business processes.
- Identifies opportunities to strengthen relationships between Compliance and corporate functions, expand awareness and use of Compliance resources, and improve the delivery of compliance services.

A Continuous Improvement and Value Realization Driver

Transforms assessment findings, operational insights, and stakeholder feedback into measurable improvements in Compliance capabilities and performance.

- Leads remediation and optimization initiatives resulting from assessments, audits, investigations, monitoring activities, technology implementations, and stakeholder feedback.
- Establishes governance processes that sustain accountability for improvement priorities and validate intended outcomes.
- Oversees the intake, evaluation, and prioritization of process improvement, technology enhancement, analytics, and automation opportunities across the Compliance Program.
- Integrates effectiveness findings, technology priorities, and stakeholder insights into a coordinated enterprise improvement agenda.

A LEAD Rx People and Enterprise Influencer

Builds trusted partnerships, develops talent, and mobilizes stakeholders across the enterprise to advance shared Compliance objectives.

- Leads and develops a multidisciplinary team responsible for Compliance Program effectiveness, technology transformation, Enterprise Compliance Experience, and operational modernization.
- Build trusted relationships across business units, corporate functions, and executive leadership while influencing outcomes in a highly matrixed environment.
- Demonstrates McKesson's LEAD Rx behaviors by fostering accountability, inclusion, innovation, collaboration, adaptability, and investment in future leaders.

Minimum Job Qualifications

- Demonstrated success leading enterprise compliance program effectiveness assessments, maturity evaluations, remediation programs, and continuous improvement initiatives.
- Experience leading large-scale technology-enabled transformation, including GRC implementation, process redesign, organizational adoption, and value realization.
- Proven ability to influence executive leaders and drive results across a complex, highly matrixed organization.
- Experience designing stakeholder-centered services, intake models, workflows, or employee experiences that improve engagement and organizational effectiveness.
- Demonstrated ability to provide strategic compliance support, reporting, and consultation to executive leaders and corporate functions.
- Strong strategic, analytical, and execution capabilities, with the ability to connect program effectiveness, technology, process, culture, and stakeholder experience.
- Experience managing strategic technology suppliers and partnering effectively with Technology, Legal, Human Resources, Procurement, Information Security, and business stakeholders.
- Exceptional executive communication, stakeholder management, and relationship-building skills.
- Demonstrated commitment to ethical leadership, continuous improvement, innovation, and McKesson's LEAD Rx behaviors.

Business Experience

- 13+ years of professional experience (or equivalent) in healthcare compliance, consulting, operations, risk management, legal, or related leadership roles.
- 6+ years of leadership experience, including strategic planning, program execution, people leadership, and organizational communication.
- Significant experience leading enterprise-wide compliance program assessments, regulatory readiness efforts, technology transformations, stakeholder experience initiatives, corporate function compliance support, or operational improvement programs.
- Experience engaging directly with executive leaders and influencing decisions across a large, complex, global, or highly matrixed organization.
- Experience leading multidisciplinary teams and developing talent through periods of significant organizational or technological change.
- Ability to travel domestically up to 20%.

Education

- Undergraduate degree required.
- Preference given to candidates with an advanced degree and/or relevant professional certification, such as CCEP, CHC, PMP, Lean Six Sigma, or similar.

Must be authorized to work in the United States. Sponsorship is not available for this position.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please  click here.

Our Base Pay Range for this position

$173,300 - $288,800

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