About this role
Del Amo Motorsports is a l eading Powersports dealership in Southern California within 8 locations in Orange County, Los Angeles, Long Beach, Redondo Beach, and San Diego. We have a reputation built on quality work, and we are in search of hiring a like-minded individuals. Candidates must be honest, self-driven, results-oriented, with a positive outlook, and a clear focus on the highest of customer service standards. This is your chance to join a team who are leading the industry with a fun and friendly work environment and offering great opportunities to the right candidate.
ESSENTIAL FUNCTIONS:
(The following duties for the position listed shall include but are not limited to)
- Greet and assist all walk in guest inquiries with an attitude of great service while providing add-on suggestions.
- Lightspeed functions: Build invoices, Cashier, Locate parts, Look up parts and use as follow-up tool.
- Track all pending orders & follow-up with guest on arrival or E.T.A. of part.
- Maintain Parts sales floor and specific assigned section. (clean, price label, organized, older or overstocked inventory placed on sale & merchandised in an appealing manner.)
- Ensure a proper handover of a guest from all Motorcycle sales personnel also log, provide business cards and follow-up.
- Count all pertinent inventory on hand and report accurate quantities to supervisor daily.
NON-ESSENTIAL FUNCTIONS:
- Complete all online O.E.M. and Product training pertinent to position.
- Review daily checklist.
- Restock parts products.
- Assist guests with returns or exchanges.
- Serve as back-up parts phone/apparel sales personnel.
- Research/stay up to date with all current model year units & new products.
- Continually train/review basic selling skills and advance closing techniques.
- Consistently research new sales opportunities to grow the departments over the counter sales or to generate new/more leads.
- Prepare station with all necessary Parts catalogues and manuals for call efficiency.
- Assist parts counter with S.O. pick-ups.
- Process warranty claims on products.
PHYSICAL DEMANDS
- Employee will predominantly be walking or standing.
- Required to be able to talk and hear, and use hands and fingers to handle or feel;
- reach with hands and arms;
- Climb or balance; and stoop, kneel, crouch, or crawl.
- Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Qualifications
QUALIFICATIONS
- High school diploma or equivalent
- Prefer computer literacy
- Prefer interest or experience in sales and Powersports industry
- Solid communication skills.
This position reports directly to the Parts & Apparel Sales Manager
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