About this role
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .
Job Description
Position Purpose
- Handling all aspects of Pre & Post Closing Process.
- Delinquency –Assist in managing delinquency status and handling collection process.
Major Tasks, Responsibilities and Key Accountabilities
- Composes and completes accurate closing letters for a home closing transaction in a timely manner.
- Creation of new owners account and closing out of prior owners account.
- Processes of closing checks and posts to homeowners ledgers.
- Processes all legal payments and posts to homeowners ledgers.
- Works closely with legal attorneys and the Property Management staff to manage delinquency matters and collection process.
- Creation, maintenance, and update of owners ledgers to reflect changes of ownership, legal status, foreclosure, and bankruptcy status.
- Has a thorough understanding of real estate transactions documentation including lender questionnaires, warranty deeds, and quitclaim deeds.
- Acting as a liaison with the Board of Directors (BOD) of an association – handling assessment delinquency between the boards decisions and the execution of collections.
- Communicating with delinquent homeowners on behalf of the homeowner association
- Maintain consistent office hours as designated by CMA policies with the guidance of the management team.
- Completes other projects as instructed by the direct supervisor and management team.
Nature and Scope
- Must possess excellent verbal and written communication skills -- will be communicating with all levels of personnel, so clear and concise communication is a must.
- Position demands accuracy and excellent organizational skills.
- Must be comfortable working with numbers
Work Location: Onsite - Atlanta; After a satisfactory 90-day evaluation hybrid/remote work may be possible depending on the discretion of your supervisor and/or needs of the department.
Schedule: Monday to Friday; Occasional weekends and holidays may be required.
Job Type: Full-time
Compensation: Depends On Experience
Benefits:
- 401(k)
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- Paid time off
Requirements
Education Required
- Bachelor's Degree preferred.
- Proficiency using various Property Management Accounting systems.
- Proficiency in using Microsoft Office applications and Outlook email.
Experience Required
- A minimum of 3 years working experience in accounting, legal, or the property management industry.
- Excellent time management, communication, and interpersonal skills.
Environmental Job Requirements
- Office Setting, appropriate business casual attire required.
- Physical demands involve processing, lifting & moving incoming & outgoing boxes (25 to 30 pounds).
- Lengthy periods of sitting, standing, bending, and stooping are required.
- In office required. Hybrid remote schedule may be available if approved by Supervisor, and subject to change.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.