About this role
Join Aprio's Business Operations team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for an Office Administrator to join their dynamic team.
This position provides high level administrative support for your local office. This role will be vitally important to the success of day-to-day operations and organization of the office. The ability to multi-task, while maintaining complex schedules is essential in this position. The ideal candidate is resourceful, an excellent problem solver and very organized.
This position requires a blend of administrative and customer service skills to provide exceptional administrative support to both clients and the internal team. The primary responsibility is to manage the front desk and ensure the smooth flow of clients and information within the office.
What You'll Gain / Impact
- Opportunity to be an integral part of a high-performing local office team
- Exposure to a professional services environment where your contributions directly shape the client experience
- Ability to build administrative and organizational capabilities in a structured, supportive setting
- A collaborative, people-first culture where your work is visible and valued every day
Key Responsibilities
- Greet clients and visitors in a friendly and professional manner and maintain a welcoming, organized reception area
- Answer and direct incoming phone calls, taking messages and routing calls as necessary
- Schedule and manage client appointments and meetings for tax professionals
- Assist clients with inquiries and ensure confidentiality and discretion when handling sensitive information
- Sort and distribute mail, faxes, and other correspondence
- Maintain and organize electronic and paper filing systems for client records and office documents
- Accurately enter client information into databases and assist in preparing and processing tax-related documents and forms
- Monitor and order office supplies to maintain appropriate inventory levels; report maintenance issues to appropriate personnel
- Support office event planning and coordination, including scheduling, catering, and supply ordering in alignment with firmwide guidelines
- Collaborate with tax professionals and support staff to communicate client appointments and facilitate efficient office operations
Candidate Qualifications
- High school diploma or equivalent; additional education or certification in office administration is a plus\Previous experience in a receptionist or administrative role preferred
- Proficiency in Microsoft Office Suite; familiarity with tax software is beneficial
- Excellent verbal and written communication and interpersonal skills
- Strong organizational skills with keen attention to detail
- Professional demeanor with client-centric approach
- Demonstrated ability to handle confidential information with discretion and integrity
- Effective time management skills with the ability to prioritize tasks and meet deadlines
Leadership Skills
- Demonstrates initiative and accountability in managing daily responsibilities with minimal direction
- Maintains composure, professionalism, and a solutions-oriented approach in a fast-paced, client-facing environment
- Brings a collaborative, team-first mindset that supports the effectiveness of those around you
- Builds positive, trustworthy relationships with clients, visitors, and internal team members
- Follows through on commitments and proactively communicates status on open items
- Adapts quickly to shifting priorities while maintaining consistency and quality of work
Technical Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Experience with calendar and scheduling management tools
- Familiarity with electronic document management and filing systems
- Basic data entry skills with accuracy and attention to detail
- Ability to learn and navigate firm-specific platforms and software
- Familiarity with tax software (e.g., CCH, Thomson Reuters) is a plus
Why work for Aprio:
Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.
Perks/Benefits we offer for full-time team members:
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave – coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
What’s in it for you:
- Working with an industry leader: Be part of a high-growth firm that is passionate for what’s next.
- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.