About this role
Role Summary
The Acquisition Coach helps dealership clients buy more used cars through VETTX. This is not a traditional CSM role focused on check-ins and touchpoints. It is a coaching role focused on training, accountability, process improvement, and measurable client results.
Responsibilities
- Coach dealership buyers and managers on how to use VETTX effectively
- Train buyers on pipeline management, buyer/seller communication, closing strategy, follow-up, and in-person valuations
- Identify breakdowns in buyer process and create action plans to improve results
- Hold buyers accountable to commitments and next steps
- Help underperforming accounts regain traction
- Elevate leadership and structure breakdowns to VETTX Strategic Advisors to help improve alignment and execution
- Track account performance based on usage, activity, and cars purchased
- Share feedback internally to improve client outcomes
Success in This Role
- More cars purchased per account
- More active buying accounts
- More reactivated accounts
- Better client execution and consistency
- Strong retention driven by real results
Capacity and Expectations
- Manage 40-60 accounts
- Maintain at least 2 training sessions monthly per account
Qualifications
- Automotive dealership, inventory, or used car buying experience preferred
- Strong coaching and communication skills
- Able to drive accountability with clients
- Organized and performance-focused
- Customer success or account management experience is a plus, but dealership operational knowledge matters more
Compensation
- OTE: $110K
Why the Role Exists
VETTX wins when clients consistently buy cars. The Acquisition Coach helps make that happen by teaching the right process, reinforcing best practices, and driving execution.