Ambulatory Services Rep II

Texas Children'sAustin, TexasOn-siteFull-timeJunior, 1–2 yearsListed 4 hours ago

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About this role

At our company, our mission starts with our people. Guided by our HEART values—Humility, Excellence, Accountability, Respect, and Trust—we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As an Ambulatory Services Representative II, you’ll provide customer service as the first point of contact for patients, providers, and staff accessing virtual and in-person ambulatory clinics. You’ll coordinate registration, scheduling, check-in, and check-out while helping patients prepare for their visits. You’ll also verify insurance benefits, obtain referrals and authorizations, collect payments, and support efficient patient flow.

Think you’ve got what it takes?

- High school diploma or GED required
- 2 years of customer service experience OR 2 years of clerical, medical office, or business experience in a healthcare environment required