About this role
Job Summary
Sales Specialist supports the Sales Manager in day-to-day business with the aim to be developed into the role of a Sales Manager. Manage Malvern Laboratory Instruments account to achieve sales targets for assigned businesses/territories and overall business objectives
General Responsibilities
- Drive sales of Laboratory Instruments related to particle size analyzer, differential scanning calorimeter (DSC), thermogravimetri (TGA), rheometer, elemental analyzer.
- Visit customers together with Sales Manager to learn how to build a customer relationship and how to negotiate sales agreements
- Prepare forecasts, market reports as well as regular competitor and market surveys
- Provide administrative support to the sales team (e.g. preparing presentations)
- Responsible for own projects (organize a customer event, sales of new products, work on improvements within the area of responsibility)
- Support Specialist, Sales Support activities (e.g. order taking and submission, shipment and tracking)
- Optional: Profit and loss responsibility for the assigned area of responsibility (products or territory mostly for C and D customers) including budget and result accountability
- Calculation and submitting offers to customers
- Collecting and managing of product information
- Dispatch of marketing material and product information
- Planning exhibitions and represent DKSH at exhibitions
- Follow up on customer issues
- Maintain customer data and record sales data in Salesforce.com
Functional Skills and Knowledge
- Experience at least 2 years in working with the following laboratory instruments is an advantage : particle size analyzer, differential scanning calorimeter (DSC), thermogravimetri (TGA), rheometer, elemental analyzer.
- Motivated to learn about the industry and the products
- Good knowledge of office tools (Excel, Word and PowerPoint)
- Fluent in the local language and English
- Willing to handle Surabaya area
Education
Professional qualification in science, chemical, engineering/ management