Hub Management Services Senior Manager - Events and Affiliation

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation – inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures – and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.  
 
ENTERPRISE SERVICES & HUB MANAGEMENT SERVICES

Enterprise Services (ES) brings together business-critical operations and specialist capabilities to provide efficient, resilient and scalable services that enable BCGers to focus on the work that matters most. Through globally connected ways of working across BCG’s strategic hubs, ES helps strengthen service quality, operational consistency and the employee experience.

Within Enterprise Services, Hub Management Services (HMS) plays an important role in creating connected, engaging and high-performing hub environments. In India’s highly matrixed hub environment, HMS helps bring a OneBCG experience to life by strengthening connections across teams, businesses and locations and creating opportunities for colleagues to engage, affiliate and build a sense of belonging.

The Affiliation & Employee Engagement team is central to this agenda in India, bringing together experiences, programs, leadership connections, recognition and communications that help colleagues across ACC and GSD connect with BCG and with one another.

As Senior Manager – Events & Affiliation, you will lead the external and out-of-office events portfolio across GSD Delhi, ACC Gurugram and ACC Bengaluru. Working within the broader India Affiliation & Employee Engagement strategy, you will turn business and employee priorities into thoughtfully designed experiences that strengthen connection, community and belonging across ACC and GSD.

You will have end-to-end accountability for the events you lead—from experience design and planning through vendor and commercial management, budget ownership and on-ground delivery to measurement and continuous improvement. You will lead and develop the events team, build strong external partnerships, and work closely with senior leaders and internal teams to deliver inclusive, well-governed and consistently high-quality experiences.

Event Portfolio & Experience Leadership

- Lead the annual portfolio of major external and out-of-office events across the India hubs, including India Connect Day, annual offsites, Holi, year-end programs and other large-scale affiliation experiences.

- Translate the India affiliation strategy into clear event objectives, experience concepts and delivery plans aligned with business and employee needs.

- Shape event format, cadence, location and experience design in partnership with the Director – Affiliation & Employee Engagement and relevant business leaders.

- Define success measures, milestones and governance for major programs, maintaining accountability from planning through delivery.

- Create inclusive experiences that strengthen connection across ACC and GSD while responding appropriately to different audiences, businesses and locations.

End-to-End Delivery & Functional Support

- Own end-to-end event planning and delivery across venues, logistics, travel, accommodation, food and beverage, production, AV, staging, décor, branding, security and other event requirements.

- Establish disciplined project plans, run-of-show, timelines, roles and dependencies, ensuring internal teams and external partners remain aligned.

- Lead on-ground delivery for major programs, maintaining oversight of the participant experience and resolving issues with sound judgement and composure.

- Oversee event communications, including Save-the-Dates, invitations, registration communications, reminders and participant information.

- Lead the approach for team and functional offsites, providing event support appropriate to each team’s objectives, size and requirements.

- Oversee group event and booking requirements for 20+ colleagues, including hotels, venues, restaurants and other external experiences.

Commercial, Vendor & Financial Management

- Lead sourcing and management of the external partner ecosystem, including hotels, venues, event management companies, artist management, production, food and beverage, travel and logistics providers.

- Lead commercial negotiations and contracting in partnership with Procurement and relevant teams, balancing experience, quality, cost and risk.

- Establish clear scopes, service expectations and performance measures and hold suppliers accountable for agreed outcomes.

- Own budgets for the events portfolio you lead, including planning, forecasting, approvals, purchase orders, invoices and event-level financial control.

- Monitor budget performance and variance throughout the event lifecycle, identifying opportunities to improve value while maintaining a high -quality employee experience.

Governance, Measurement & Continuous Improvement

- Establish and maintain event playbooks, checklists, templates and standard operating procedures that strengthen consistency, quality and scalability.

- Ensure appropriate governance and documentation across event plans, approvals, contracts, budgets, run-of-show and other key materials.

- Track outcomes including participation, satisfaction, employee feedback, supplier performance and budget variance.

- Lead structured post-event reviews and translate feedback and lessons learned into improvements for future programs.

- Identify opportunities to simplify processes and use relevant digital tools and new approaches to improve planning, delivery and participant experience.

- Anticipate event , supplier and operational risks and establish appropriate mitigation and escalation plans.

Stakeholder & People Leadership

- Act as a trusted events partner to the Director – Affiliation & Employee Engagement, HMS leadership, senior business leaders and internal event owners.

- Translate business objectives into clear event briefs and practical solutions, balancing experience aspirations with budget, timeline, risk and operational feasibility.

- Work closely with the Internal Affiliation and Strategic Priorities teams to ensure a connected and coordinated India affiliation calendar.

- Lead and develop the events team, setting clear expectations while giving team members meaningful ownership of delivery.

- Coach team members through regular feedback, knowledge sharing and opportunities to take on increasingly complex responsibilities.

- Plan team capacity across the annual calendar and foster an inclusive, collaborative and psychologically safe environment built around accountability and continuous improvement.

What You'll Bring

- 2–15 years of relevant experience, with significant experience leading complex, large-scale events and engagement programs within a corporate, professional services or global organization.

- Bachelor’s degree or equivalent experience, combined with strong functional expertise across event strategy, experience design and end-to-end event delivery.

- Proven program and project leadership, with the ability to manage multiple high-visibility events, competing priorities and complex dependencies while maintaining quality and attention to detail.

- Strong commercial and financial capability, including vendor sourcing, negotiation, contracting, supplier performance management, budgeting and cost management.

- Strong stakeholder management and influencing skills, with experience advising senior leaders, translating business needs into practical solutions and navigating complex, matrixed environments.

- Demonstrated people leadership, including developing teams, managing capacity through peak delivery periods and creating an inclusive, collaborative and accountable environment.

- Strong critical thinking and continuous improvement orientation, using participant feedback, data and event outcomes to solve problems, manage risk and improve experiences and ways of working.

Preferred

- Experience working across multiple locations, cultures and teams in a regional or global environment.

- Familiarity with BCG’s organization and business services environment, or experience within a similarly complex global professional services organization.

- Experience using event-management, collaboration and digital platforms to improve planning, delivery and participant experience.

Who You'll Work With

- You will report to the Director – Affiliation & Employee Engagement and lead the team responsible for external and out-of-office events across GSD Delhi, ACC Gurugram and ACC Bengaluru.

- You will work closely with the broader India Affiliation & Employee Engagement team, partnering with colleagues responsible for internal affiliation and hub strategic priorities to deliver a connected and coordinated employee experience across ACC and GSD.

- You will partner with India HMS leadership, Hub Sponsors, senior business leaders and functional teams, acting as a trusted advisor on major events, functional offsites and other high-visibility experiences. You will also collaborate closely with Procurement, HR, Meetings & Events and other specialist teams to ensure programs are commercially sound, well-governed and aligned with BCG standards.

- You will build and manage strong relationships with external partners—including venues, hotels, event management companies, production partners and other specialist providers—to deliver consistently high-quality experiences across the India hubs.

Additional info

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development.

For this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.

We aim to provide a dynamic and collaborative environment that fosters connection and teamwork.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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