HR Operations & L&D Assistant

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Position Summary

The HR Operations & L&D Assistant supports the day-to-day activities of both HR Operations and Learning & Development functions in the Seoul office. This role provides administrative and coordination support across various HR processes, employee programs, and learning initiatives, contributing to smooth and efficient HR service delivery and the effective execution of HR and L&D activities.

Principal duties and responsibilities include, but not limited to:

HR Ops

- Manage Student Researcher (SR) Program operations, including contract administration, Fieldglass account management, onboarding/offboarding processes, and SR data tracking and analysis.
- Support the administration of employee benefits and welfare programs, including congratulatory and condolence benefits, as well as holiday gift voucher arrangements.
- Coordinate and respond to government-mandated reporting requirements, including disability employment levy management and related administrative processes.
- Provide Workday-related operational support and coordinate HR Shared Services Center (HRSSC) requests.
- Support leave program administration, including providing guidance to employees on congratulatory and condolence leave and assisting with leave entries in the HR system.
- Support HR event preparation and on-site operations.
- Coordinate and support the issuance of employment certificates upon employee requests.

L&D

- Coordinate annual global, regional, and local training programs, including Consulting Starter/Foundation, Business Essentials, ACP/ECP, CLJC, ELJC, ALJC, Training Day, Green Bridge, and cohort-specific orientations.
- Support the planning, development, and implementation of training programs and initiatives in collaboration with internal and external trainers.
- Manage training registration and participant administration - including calendar invitations, zoom setup, attendance tracking, and participant communications.
- Maintain and analyze training data, including participant records, registration status, presenter information, training hours, and feedback.
- Manage training logistics, including venue arrangements, training materials, catering, and on-site operations, in close coordination with the AP L&D team.
- Provide translation and localization support for training materials, participant communications, and other L&D-related content between Korean and English.

What You'll Bring

- Bachelor’s degree
- Minimum 1 year of working experience in global companies, professional firms as either HR or L&D(Training) coordinator preferred
- Ideally international experience during studies or professional employment
- Awareness of cultural differences and willingness to adapt workstyle to a multicultural environment
- Possesses strong interpersonal and communication skills, in writing and in virtual settings, to develop effective working relationships with colleagues and stakeholders across BCG globally
- Advanced computer skills: particularly Windows, Word, Outlook, Excel and potentially other analytical tools, Powerpoint, experienced user of database/Access and query tools
- Familiarity with AI tools and a proactive mindset toward leveraging AI to enhance day-to-day work are preferred
- Demonstrate very good English written and oral communication skills
- Good analytical skills; demonstrated ability to work with data sets and present data in and insightful format tailored to the audience
- Accuracy and attention to detail; experience double-checking and cross-checking own work
- Good work organization, meeting deadlines and work planning
- Strong customer focus; responsive to queries in a consistent manner and with a sense of urgency
- Ability to respect all BCG information as personal and confidential

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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