About this role
The position
Our company is on an exciting growth journey, rapidly expanding our teams and taking on innovative projects to elevate our HR services. We’re building a larger and stronger HR Direct team!
This role is open due to our dynamic expansion and the creation of new opportunities within our GBS Center. As we expand our global footprint and take on ambitious HR projects we need passionate individuals like you to help shape it!
Tasks & responsibilities
As a HR Direct Specialist with German , you will be responsible for:
- Managing HR Documentation Processes: Independently create, process, review, and deliver HR documents and certificates throughout the employee lifecycle, ensuring accuracy, completeness, and timely execution.
- Ensuring Compliance & Data Quality: Maintain employee documentation in accordance with German labor law, internal policies, compliance requirements, and data privacy standards.
- Managing Employee Certificates: Process a wide range of employee certificates, attestations, employment confirmations, reference letters, and documentation required by authorities, ensuring compliance with country-specific requirements.
- Supporting Positive Employee Experience: Provide professional support to employees, managers, HRBPs, and other HR stakeholders on documentation-related topics through written communication and case management tools.
- Managing HR Systems & Documentation: Maintain employee records and documentation in HR systems such as SuccessFactors, SAP, OpenText/eFile, and ServiceNow, ensuring accurate and high-quality data.
- Collaborating & Improving Processes: Work closely with HR Direct teams, Payroll, Employee Central, Labour Law, Compliance, and external authorities to ensure efficient and compliant document handling, while identifying opportunities for process improvement.
About our future employee
You should have German language skills at a minimum C1 level and English language skills at a minimum B2 level, with strong written and verbal communication skills and the ability to communicate complex HR documentation and administrative topics clearly and professionally. You should also have at least 2 years of professional experience in HR administration, HR shared services, HR documentation, personnel administration, or a comparable customer-focused HR environment.
Additionally, we are looking for:
- Completed higher education preferably in HR field or related areas.
- High attention to detail, accuracy, and a structured way of working when handling sensitive employee data and documentation.
- Strong teamwork and stakeholder management skills, with the ability to collaborate effectively across HR functions and countries.
- Proven ability to understand complex issues and processes, as well as independently work and prioritize within the assigned area.
- Preferably working experience with SuccessFactors, SAP HCM, MS Office, ServiceNow and OpenText.
- Knowledge of German HR administration, personnel documentation, and employee lifecycle processes is considered a strong advantage.