About this role
Job Description
- Lead the end-to-end fee billing process for custody clients, including fee calculation, invoice issuance, adjustments and query resolution.
- Oversee client asset reconciliation and records management across relevant accounts, systems and books of record.
- Investigate complex reconciliation breaks, identify root causes and drive timely and sustainable resolution.
- Manage key client asset controls, including exception monitoring, data validation, control evidence and remediation tracking.
- Coordinate regulatory reporting for DCC and Markets products, ensuring submissions are accurate, complete and timely.
- Review and approve operational outputs, management information and regulatory reporting packs, escalating material risks where required.
- Drive process improvements, automation and control enhancements while providing subject-matter expertise and guidance to team members.
Qualifications
- 5-10 years of relevant experience in custody, Direct Custody and Clearing, securities services, asset servicing, Markets Operations, finance or regulatory reporting.
- Strong understanding of custody operations, client asset management, fee billing, reconciliation processes and operational risk controls.
- Proven experience in investigating complex exceptions, performing root-cause analysis and delivering sustainable remediation.
- Good knowledge of regulatory reporting requirements, data quality standards and reporting governance.
- Strong analytical and numerical skills, with advanced Microsoft Excel capability and experience working with large datasets.
- Excellent stakeholder management and communication skills, with the ability to influence senior stakeholders and explain complex issues clearly.
- Demonstrated leadership, ownership and sound judgement, with the ability to prioritise competing demands, coach colleagues and deliver under tight deadlines.