Lead Analyst

Global Supply Management (GSM) is responsible for sourcing, negotiating, and contracting with the right suppliers to meet business needs and enable the enterprise to pay for the goods and services procured from its suppliers and partners (co-brand, corporate card clients, membership rewards, service establishment rebates and travel & lifestyle). Besides providing third party risk management, it is also responsible for managing the Travel and Entertainment (T&E) program for the enterprise.

Function Description

The Amex offers various co-branded credit cards, issued in partnership with another company, often a brand known for a specific product or service. A prime example of an Amex co-brand is the Delta SkyMiles Blue American Express Card, which offers perks like travel rewards and enhanced benefits for Delta fliers. The Amex Co-brand Compliance team is responsible for the timely review of co-brand Partner payments, ensure 100% accuracy to payment process, identify risk and develop remediation plan. We are looking for a detail oriented and process driven Quality review analyst to support the execution of quality checks and risk reviews across the process. This role is critical in ensuring adherence to payment guidelines and risk mitigation frameworks. The Analyst will be responsible for performing quality reviews, identifying compliance gaps, document findings and supporting root cause analysis to drive continuous improvement.

- Bachelor’s degree in commerce, Risk management or related field.
- 2-4 years of experience in Compliance, Audit, Quality review roles.
- Candidate must have strong quality review experience of end-to-end Accounts Payable and have worked for at least 2-3 years in quality review team of Payment processes.
- Excellent documentation, analytical and communication skills.
- Strong working knowledge and experience of ERP applications including Oracle (both sub-ledger and general ledger)
- Excellent relationship management and collaboration with stakeholders.
- Excellent problem solving, conflict resolution and analytical skills.
- Exceptional communication skills – verbal, written and through presentations. Ability to break down complex ideas into clear and actionable messages.
- Highly motivated individual with an ability to drive results and work with ambiguity.
- Ability to handle multiple deliverables with aggressive deadlines.
- Take responsibility and work with minimal supervision, as well as have excellent interpersonal and communication skills.