Skills Facilitator

About First Intuition
First Intuition is the UK’s leading provider of accountancy training, supporting over 10,000 students annually across our network of training centres. We deliver ACCA, CIMA, ACA and AAT qualifications alongside our Impact Skills Programme (ISP) for apprentices. As we launch the SkillsLab, we’re expanding our expertise in human skills development for early career professionals, building on our proven track record with 1,600+ corporate clients.

About SkillsLab
SkillsLab represents First Intuition’s strategic expansion into professional skills development beyond technical accountancy training. We’re building a market-leading proposition that delivers diagnostic-driven, personalised skills development to both FI apprentices and external employer clients. Our ambition is to grow from £3M to £12M+ by 2030, with external client revenue as a key growth driver.

We deliver a structured curriculum across six professional skills domains, using a blended model that combines facilitated sessions, coached workplace application, and self-directed learning. Our programmes serve learners from Level 3 through to Level 7, with each pathway personalised through behavioural diagnostics that identify individual development priorities and track measurable progress over time.

Role Purpose
The Skills Facilitator is a specialist delivery role at the heart of our professional skills proposition. You will facilitate high-impact learning experiences that develop real-world professional capability, using diagnostic data to personalise every session and demonstrating measurable progress to learners and their employers.

This is not a traditional teaching role. You are a facilitator of learning – guiding discussion, running immersive simulations and experiential activities, interpreting diagnostic outputs in real time, and connecting professional skills to each learner’s workplace reality. You will be expected to demonstrate commercial awareness, contribute to client retention through delivery excellence and play an active role in developing SkillsLab's content and methodology.

As a key member of the delivery team, you will help establish the facilitation standards that differentiate SkillsLab in the market. As the team and client base grow, there will be opportunities to specialise in programme areas, mentor new facilitators, lead on curriculum development, and take on client-facing responsibilities.

Key Responsibilities

Facilitation & Delivery

• Deliver professional skills sessions across in-person and virtual classrooms, including client-site settings, ensuring all sessions are full prepared and followed up with post-session activities

• Facilitate across the full SkillsLab curriculum - including all professional skills domains, multiple apprenticeship levels (L3-L7), and commercial programmes for external clients

• Use diagnostic assessment data to understand learner starting points, differentiate within mixed-ability groups and tailor facilitation to individual and cohort needs

• Adap delivery appraoch and pitch for different audiences, early career apprentices, experienced professionals and senior leaders

• Deliver with confidence and credibility in corporate client environments, representing SkillsLab's brand and commercial proposition

• Provide personalised learner feedback within 7 working days of each session, integrating diagnostic data and sharing insights with Skills and Development Coaches
• Participate in formal observations (minimum 2 per year, Good or above required) and peer observations, using structured feedback to continuously improve practice
• Pilot and evaluate new delivery approaches, digital tools, and technology-enhanced learning methods for potential adoption across programmes
• Complete all other duties as required

Collaboration, Commercial Contribution & Development

• Actively participate in the SkillsLab Community of Practice, sharing insights, resources, and evidence-based best practice across regions
• Collaborate with Skills and Development Coaches to ensure a seamless learner experience – facilitated sessions, coaching touchpoints, and workplace application must connect coherently
• Support the commercial team by contributing to client demonstrations, taster sessions, and proposal content where your delivery expertise adds value
•Build subject matter expertise across SkillsLab's skill doimanins, with the expectation of developing deep specialism in at least two
• Undertake regular CPD focused on facilitation practice, diagnostic interpretation, sector knowledge, and emerging approaches to professional skills development
• Contribute to internal upskilling across FI where Skills Labs methods are being embedded into wider apprenticeship delivery

Essential Requirements
Education & Qualifications
• Level 4 Certificate in Education and Training (or willingness to achieve within first 12 months). Level 3 Award in Education and Training as an absolute minimum at point of hire.
• Strong understanding of adult learning principles, experiential learning methodologies, and facilitation techniques
• Knowledge of how professional skills (communication, leadership, critical thinking, influencing, resilience, commercial awareness) apply across different organisational levels

Experience
• Demonstrable experience facilitating skills-based training or workshop-based learning to professional or corporate audiences
• Proven ability to deliver engaging learning experiences across both face-to-face and virtual environments, adapting approach for different audience levels
• Experience working with employers or corporate clients in a delivery or advisory capacity
• Track record of using data, diagnostics, or assessment outputs to inform an personalise delivery
• Background in professional skills development, business education, leadership & management, or corporate training

Technical Skills
• Confident and credible delivering in corporate and client-site environments as well as training centres
• Ability to interpret behavioural diagnostic data and translate it into practical facilitation adjustments
• Proficient with virtual delivery platforms (Teams, Zoom), learning management systems, and digital content tools
• Strong skills in Microsoft Office suite, with the ability to create visually engaging session materials

Personal Attributes
• Exceptional communication and presentation skills – able to command a room, read an audience, and adapt in real time
• Commercial awareness – understands how professional skills delivery creates value for employer clients and can articulate this
• Creative and resourceful – brings energy, ideas, and a willingness to experiment with new approaches
• Self-motivated with the discipline to manage a demanding delivery schedule across multiple programmes, levels, and locations
• Collaborative by nature – works effectively across regions, functions, and with external stakeholders

• Committed to continuous improvement in own practice, seeking feedback and acting on it

Desirable Requirements
• Experience within apprenticeship delivery, including familiarity with UK Apprenticeship Standards and EPA requirements
• Knowledge of the accountancy and finance sector, professional qualifications (AAT, ACCA, CIMA, ICAEW), or leadership & management programmes
• Level 5 teaching or training qualification, or willingness to work towards one
• Coaching qualification or experience in skills development coaching
• Experience with diagnostic or psychometric assessment platforms (e.g. behavioural profiling, strengths-based tools)
• Experience in learning design, curriculum development, or programme innovation
• Portfolio demonstrating range of facilitation work across different audiences and levels

What We Offer
• Competitive salary with performance-related progression opportunities
• Opportunity to shape professional skills delivery for a growing business unit with genuine commercial ambition
• Professional development budget for continuous learning and industry engagement
• Comprehensive benefits package including pension, healthcare and training opportunities
• Collaborative culture within the established First Intuition Group whilst building something new