About this role

Overview Are you passionate about helping partners unlock the value of Microsoft Marketplace and building solutions that scale?Marketplace FastTrack (MPF) helps partners accelerate their Marketplace journey through hands-on enablement across onboarding, offer creation, transaction execution and operational readiness. Our goal is to help partners build the knowledge, capabilities and confidence they need to successfully transact and scale their business through Microsoft Marketplace.As a Partner Enablement Manager, you will work directly with partners and across Microsoft to accelerate Marketplace readiness, identify and remove execution blockers, and help partners build the capabilities required to operate successfully at scale.You will develop expertise across the Marketplace journey and work with business, technical, commercial and operational stakeholders to solve problems and deliver partner outcomes. You will also use partner insights, data, AI and automation to help make our enablement increasingly repeatable, self-service and scalable.Microsoft’s mission is to empower every person and every organisation on the planet to achieve more. In this role, you will have the opportunity to bring that mission to life by helping partners realise the value of Microsoft Marketplace and grow their businesses with Microsoft. Responsibilities Partner Enablement and Marketplace Execution<ul><li>Manage Marketplace FastTrack partner engagements against defined eligibility, scope and prioritisation criteria, establishing clear objectives, milestones and outcomes.</li><li>Work across partner business, technical, commercial and operational stakeholders to understand Marketplace goals, assess readiness and determine the appropriate enablement approach.</li><li>Guide partners through the Marketplace journey, including account setup and onboarding, offer design and creation, publishing and certification, transaction readiness and operational readiness.</li><li>Support partners in navigating Marketplace transaction scenarios, including public and private offers, and help them build the operational capability required to transact successfully at scale.</li><li>Identify and troubleshoot Marketplace blockers and collaborate with the appropriate Microsoft teams to facilitate resolution and maintain engagement momentum.</li><li>Support adoption of relevant Marketplace capabilities and features, helping partners understand how to incorporate them into their Marketplace operations.</li><li>Help partners build knowledge, processes and operational capabilities that increase self-sufficiency and enable them to successfully operate and scale through Marketplace.</li></ul> Scale and Continuous Improvement<ul><li>Develop and contribute to reusable guidance, playbooks, readiness materials and learning assets that build partner capability and reduce repeat support needs.</li><li>Capture Voice of Partner, engagement insights and recurring Marketplace friction to identify trends and opportunities for improvement.</li><li>Share actionable partner insights and recurring issues with Product, Engineering, Operations and other stakeholders to contribute to improvements across the Marketplace experience.</li><li>Identify opportunities to simplify partner experiences and scale Marketplace expertise through repeatable processes, self-service and reusable enablement solutions.</li></ul> Operational Excellence<ul><li>Maintain strong engagement discipline through accurate tracking of partner progress, milestones, blockers, risks and outcomes.</li><li>Use engagement data and partner insights to inform priorities, measure outcomes and continuously improve enablement effectiveness.</li><li>Leverage AI, automation and self-service approaches to simplify repeatable activities, improve productivity and increase the scale of Marketplace enablement.</li><li>Contribute to a culture of collaboration, knowledge sharing, continuous learning and operational improvement across Marketplace FastTrack.</li></ul> Qualifications Required Qualifications<ul><li>Bachelor’s Degree in Business, Engineering, Computer Science, or a related field, with relevant experience in areas such as cloud/services, security, technical sales, product management, customer support, or equivalent experience.</li><li>Experience in partner/customer enablement, customer success, programme management, technical enablement, commercial operations, or a related discipline.</li><li>Strong stakeholder management skills, with experience understanding customer/partner needs, identifying blockers, and driving outcomes across multiple teams.</li><li>Strong problem-solving and organisational skills, including navigating ambiguity, managing multiple workstreams, prioritising effectively, and delivering against defined outcomes.</li><li>Excellent communication, collaboration, and data-driven decision-making skills, with the ability to work across business, technical, and operational audiences and use insights to identify improvements.</li></ul> Preferred Qualifications<ul><li>Experience with Microsoft Marketplace, Partner Center, cloud marketplaces, SaaS businesses or digital commerce.</li><li>Understanding of Marketplace concepts including onboarding, offer creation and publishing, certification, transactable offers, private offers and operational readiness.</li><li>Experience supporting customers or partners through technical, commercial or operational journeys.</li><li>Experience creating scalable enablement materials, playbooks, training or self-service resources.</li><li>Experience using AI, automation or digital tools to simplify processes and improve productivity.</li><li>Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to protected characteristics.</li></ul> Partner Enablement Program Mgmt IC3 - The typical base pay range for this role across Ireland is € 63,400.00 - € 105,700.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: <a href="https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html">https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html</a> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>