Mainframe, ICE, SNOW / Senior Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist

In this role, you will:

- Plan, schedule, and manage software releases, including major, minor, and emergency deployments. Coordinate release activities across development, QA, operations, and business teams.

- Ensure all release documentation, approvals, and compliance requirements are met. Identify and mitigate risks associated with releases. Communicate release plans, status, and issues to stakeholders.

- Schedule the release of readiness reviews before deployment. Make sure that correct versions of changes are deployed to production with specific deployment codes

- Preparation of Release Run books or similar platforms like confluence page where all the related details like backout plans, sign off mails, requirements and other details are stored in one unique place.

- Arrange proper monitoring support for every release to ensure the issues identified if any after release are addressed immediately. Manage post-release reviews and continuous improvement initiatives. Maintain release calendars and track dependencies.

- Oversee change management processes and ensure alignment with ITIL or organizational standards. Communicate with release managers from different IT departments. Leading release and change management. Co-ordinate with global teams for scheduling the weekly/ monthly releases

- Co-ordinate with tech teams to prepare implementation plan. Review change records. Facilitate cross functional code reviews to ensure no impact to live customers. Review and improve CICD pipeline implementation

- Assist in setting up the right environment for the projects. Automate change management process. Facilitate continuous improvements. Review database changes

- Discuss outage records with business and IT to maintain outage calendar . Manage outage communication with business and customers

- Coordination required where the downstream/other systems involvement is required. Lead change control board meetings

- To be successful, you will:

- Experience with Mainframe systems and related release processes. Knowledge of BIS (Business Integration Suite) for integration and automation.

- Familiarity with ICE (Integration Control Environment) for managing interfaces. Proficiency in SNOW (ServiceNow) for change and release management.

- Experience with release management tools and platforms (e.g., Jira, ServiceNow). Hands on experience and expertise in excel, PowerPoint etc which helps in planning, presentation of projects/changes.

- Relevant experience in End-to-End release, change and stakeholder management

- Prior experience in Agile methodology (Scrum\KANBAN) is must. Experience in using JIRA and Confluence is must. Should have worked on distributed systems (Java\Micro services\ETL products)

- Java, Relational Database (Oracle & PostGres), Maven/Jenkins integration, Git or similar version control tool, Cloud implementations

- Knowledge of Payment System flows and assessing an impact is preferred. Technical/Infrastructure knowledge Seeburger Components is preferred

- Preferred: Raise the risk factors at the right time, always thought process should go how it impacts for end user, Unix/Linux, Spring Boot

You’ll achieve more when you join HSBC.

www.hsbc.com/careers
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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Issued by – HSBC Software Development India