About this role
A Hotel Marketplace Attendant works in the hotels lobby caf, grab‑and‑go market, or retail shop, combining food & beverage service with guest retail experiences. The role is guest‑focused, requiring both hospitality and retail skills.
Key Responsibilities
- Food & Beverage Preparation : Make coffee, espresso, and specialty drinks; assemble sandwiches, wraps, and other grab‑and‑go items; warm up ready‑to‑eat foods.
- Cashiering : Operate the point‑of‑sale (POS) system to process credit/debit transactions, handle cash, make change, and process gift cards or certificates.
- Inventory Management : Keep the market stocked using First In, First Out (FIFO) methods; monitor expiration dates; ensure adequate merchandise supply.
- Customer Service : Greet guests warmly, answer menu and product questions, assist with purchases, and ensure high guest satisfaction.
- Area Maintenance : Keep the market and adjacent seating areas clean, organized, and guest‑ready.
- Merchandise Support : Demonstrate knowledge of products, styling, and pricing; wrap and pack orders for shipping when required.
Job Requirements
- Prior customer service experience preferred.
- POS system experience preferred.
- Ability to work in a fast‑paced, guest‑focused environment.
- Good communication skills and attention to detail.
Work Schedule
- Full-Time Position: Schedule will include 5 days/week, Monday - Sunday between the hours of 6:30 AM – 12:30 PM. Additional days may be required during season. MUST HAVE FULL AVAILABILITY and speak English. Bilingual a plus.
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Free Associate Parking
- Free Meal for every shift worked
- Employer Provided Uniforms
- 25% Discount in Resort Outlets
- Hotel Discounts with OPAL
- Friends and Family Discount