About this role
Job Description
The role of the Senior PMO Support Officer covers a diverse range of activities to support the delivery of the project’s objectives. The SPSO will support the Bank’s programme and project managers across a broad range of services, which will include:
- Planning
- RAID management
- Project/Programme Monitoring & Reporting - cross-referencing, analysing and challenging where appropriate.
- Identifying and monitoring key performance indicators that may highlight capacity / capability constraints and over commitment of resources or changes to particular areas
- Budget management and financial forecasting
- Arranges Board meetings and ensures critical stakeholders in attendance, produces and distributes relevant material, provides status reports. and follows up on actions after meetings taken place. Provides secretariat function at meetings, and can answer queries from stakeholders.
- Ensuring adherence to Governance processes and Coordinates change control process for Project or Programme
- Likely to be point of contact in Project Manager’s absence.
- May have mentoring / buddying relationship with more junior or newer team members.
- Contributes to continuous improvement of PMO community;
Role Requirements
Essential Criteria
- An organised and proactive self-starter who is able to develop and maintain effective working relationships
- Experience of working in a PMO environment on high priority, complex, business and IT programmes and projects, including:
- Experience of producing high quality documentation, briefing papers, reports and presentations
- Strong analytical skills with the ability to interpret complex sources of data and draw conclusions and derive recommendations.
- Strong communication skills (verbal, written and presentation) able to connect with people at all levels of the organisation
- Ability to challenge constructively whilst maintaining excellent working relationships within the programme community and with team members
- Able to work collaboratively across project and organisational boundaries to achieve shared goals
- Excellent organisational skills and ability to handle a diverse workload and prioritise amid conflicting demands and lively work periods
- Experience of mentoring and coaching team members, including those more senior
- Excellent MS Office skills, including Microsoft Project and Excel