About this role
Key Responsibilities
- Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Maintain adequate supplies of items such as silverware, glassware, dishes, or trays.
- Stock cabinets or serving areas with condiments and refill condiment containers.
- Locate items requested by customers.
- Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
- Wipe tables or seats with dampened cloths or replace dirty tablecloths.
- Fill beverage dispensers.
- Serve food to customers when waiters or waitresses need assistance.
- Replenish supplies of food on the buffet line.
- Stock refrigerating units.
- Complete all opening and closing side work which includes the thorough set up and break down of assigned buffet stations.
- Keep buffet cleaned and stocked, rotation of utensils as needed and proper rotation of food items and food vessels on the buffet line.
- Checks and fills water in the buffet station wells and ensures food vessels are at appropriate and safe holding temperatures.
- Participation in Daily Roll Calls to ensure property information is understood.
- Maintain ongoing knowledge of buffet items on a daily basis.
- Cleans floors around buffet stations to maintain a clean and safe working environment for guests and employees at all times.
- Interact with guests and provide them with a warm greeting and a positive parting remark showing gratitude for their business as appropriate.
- Other duties as required by Management.
- Knowledge, Skills and Abilities
- Must have excellent customer service skills.
- Knowledge of dining and food maintenance operations.
- Must have excellent verbal and written communication skills.
- Able to work in a busy, fast paced work environment.
- Knowledge of food sanitation requirements.
- Knowledge of temperature danger zone