Housekeeping Manager

Responsibilities:

- Responsible for cleanliness, orderliness, and appearance of the entire Hotel.

- Ensure rooms are made up and all offices and public spaces are maintained in accordance with Choice Standards

- Prepare and maintain Annual Housekeeping Budget along with Executive Housekeeper

- Maintain par stock of guest supplies, cleaning supplies, and linen

- Organize inventory

- Pay particular attention while organizing pest eradication activities

- Develops and implement housekeeping systems and procedures

- Prepares reports for management information

- Verification of supplies consignments

- Conducts Weekly Room Inspections as agreed to by the Executive Housekeeper, General Manager, and Choice Standards

- Assists in the Recruitment of all new housekeeping staff members.  Schedule and train all new housekeeping staff members

- Knowledge of Health and Safety standards within the Housekeeping Department

- Manage the Housekeeping Department's daily activities, including appropriately cleaning all guest rooms, offices, and public spaces.

- Uphold the highest standards of cleanliness, safety, and conduct

- Planning, organizing, and directing team members to ensure the highest degree of guest satisfaction.

- Purchase, re-order, and maintain housekeeping supplies and inventory.

- Ensures that the laundry van is in good condition.  Note:  Licensing/inspection dates/services as required and inspects for damages daily

- Prepare end-of-month report inclusive of department and employee highlights for Executive Housekeeper

- Monitors Laundry stain wash process.  Reports on recovery and discards

- Ensures all garbage shoots are cleaned/operable

- Conducts roll calls with all department team members

- Possess working knowledge of property management system (PMS)

- Monitors condition/status of OOO (out of order) rooms in conjunction with the Executive Housekeeper, Chief Engineer, and Front Office Manager

- Participates in Choice University online training courses and assign them to departmental team members

- Keep current with all Choice Standards to ensure adherence and timely implementation

- Assist with the preparation of departmental weekly payroll

- Keep current with industry standards for Housekeeping and general hospitality trends.