Security Operations Officer (m/f/d)

130 years of trust, time to shape what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,200+ people. Eight countries. Three continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it.

Role Overview

Allianz Group is developing the Allianz Security Operations Center (ASOC ) as an integrated capability bringing together threat intelligence, travel security, physical security, executive protection, incident response , and crisis management , with the objective of progressively building scalable 24/7 operational capacity for both man-made and natural risks.

In a fast-changing and increasingly volatile environment , Allianz considers this capability a strategic imperative requiring concrete action, sustained commitment, and strong operational leadership.

The ASOC will strengthen Allianz Group’s ability to anticipate, monitor, respond to, and recover from disruptions by integrating intelligence and operational capabilities and progressively expanding toward continuous, follow-the-sun coverage. It will protect Allianz personnel, physical assets, business operations, and critical functions through consistent monitoring, analysis, escalation, coordination, and reporting . The ASOC is positioned within Allianz Services and functionally reports into Corporate Security’s Group Protection and Resilience Team.

Reporting to the ASOC Operational Lead, the ASOC Operational Officer will support the day-to day functioning of the ASOC operational activities, contributing to incident intake, triage, escalation, coordination, and operational reporting across geographies, business lines, and functions. Working closely with the ASOC Intelligence team, and relevant internal stakeholders .

The successful candidate will bring strong analytical, reporting skills, and practical experience in physical security operations, incident response, control room environments, or comparable operational settings. The role requires reliability, discretion, clear communication, and the ability to manage multiple priorities in a fast-paced, on call-based environment.

What you do

- Monitor, assess, and triage security alerts, incidents, and requests, ensuring timely escalation and response in line with ASOC procedures.
- Execute initial incident response actions, including stakeholder notifications, coordination with local teams, and emergency service engagement when required.
- Operate and monitor key security platforms, including travel security, mass notification, access control, and incident management systems.
- Provide clear operational updates, incident summaries, and situation reports while maintaining accurate documentation, reporting, and governance records.
- Collaborate closely with ASOC teams, Intelligence, Cyber SOC, Protection & Resilience, Communications, and other stakeholders to support informed decision-making and coordinated response.
- Support continuous improvement through post-incident reviews, lessons learned, drills, exercises, and preparedness activities for major incidents and crisis scenarios.
- Track operational performance metrics, handle sensitive information securely, and ensure compliance with confidentiality, data protection, and governance requirements.

What you bring

- Bachelor’s degree in Security Management, Emergency Management, International Relations, or a related field, or equivalent experience in corporate security, government, emergency services, or operational security environments.
- 2–5 years of experience in security operations, incident response, crisis management support, control rooms, Security Operations Centers (SOC), or similar 24/7 operational environments; financial services experience is a plus.
- Solid understanding of incident management processes, including intake, triage, escalation, stakeholder communication, operational logging, and shift handovers.
- Practical experience with travel security, emergency response, executive protection, event security, and crisis management, as well as security technologies such as mass notification and incident management platforms.
- Good understanding of hybrid threat environments, including physical, cyber, geopolitical, and reputational risks affecting multinational organizations.
- Strong communication, stakeholder management, and documentation skills, with the ability to handle sensitive information discreetly and deliver accurate reporting in fast-paced environments.

What we offer

- We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad
- We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
- From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
- Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.
We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions.
Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join Us.  Let’s care for tomorrow.