Senior Engineer - Varicent ICM

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

As a Senior Engineer Varicent ICM, you will lead changes and maintenance to the Varicent Incentive Compensation Management (ICM) platform use cases with guidance from the team manager.  This role will work collaboratively with team members to design and implement solutions for compensation plan changes, and perform defect triage, root cause analysis, and resolution.

- Participate in stakeholder discussions to understand requirements, determine system supportability, align on design approach, and define implementation effort.
- Engage key stakeholders to address issues and ensure timely resolution.
- Present solutions that are consistent with architecture and application design.
- Configure Varicent calculations and other components in accordance with the application framework and best practices.
- Design and implement new solutions to complex problems in the business using the Varicent application, Python, SQL, and/or JavaScript.
- Execute migrations to maintain a stable environment.
- Support testing efforts for new compensation configuration.
- Act as a subject matter expert for Varicent ICM with a thorough understanding of agent and employee compensation.

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What we’re looking for...

You have strong analytical skills, are eager to work in a collaborative environment with a global team to design and implement end-to-end commissions calculation and analytics solutions, triage calculation and reporting issues, and communicate challenges to leadership. You work independently and you are always willing to learn new technologies. You thrive in a dynamic environment and are able to interact with various partners and multi-functional teams to design, implement, and resolve business issues.

You’ll need to have:

- Bachelor's degree or four or more years work experience.
- Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
- Experience in Finance, Accounting, or Finance Operations.
- Experience with Incentive Compensation Management (ICM) systems, specifically Varicent ICM.
- Experience with compensation plans and contract structures.
- Experience with all phases of end-to-end Analytics project, such as (but not limited to): Ingestion, Munging, Model Building, Validation, Operationalization, Monitoring.

Even better if you have one or more of the following:

- Master's degree.
- Expertise with Varicent ICM and ELT.
- Experience working in analytical projects in the telecom domain.
- Accuracy and attention to detail.
- Experience in Google Cloud Platform, SQL, ETL, Python, and JavaScript.
- Problem solving, analytical, and research skills.
- Excellent verbal and written communication.
- Experience presenting to and influencing functional leaders and partners.
- Ability to work effectively independently and willingness to learn new technologies.
- Experience working with cross-functional teams in a dynamic environment.
- Knowledge of software development life cycle and supporting tools like Jira, ALM, qTest, etc.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

## Where you’ll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

## Scheduled Weekly Hours
40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.