About this role
Job Type
Full-time
Description
Are you passionate about creating exceptional customer experiences and helping people find a place to call home? We are seeking an enthusiastic, customer-focused Leasing Agent to join our growing residential property management team at one of our premier apartment communities in the Greater Milwaukee area.
In this role, you will be the first point of contact for prospective residents, guiding them through the leasing process while delivering outstanding service and building positive relationships. If you thrive in a fast-paced environment, enjoy connecting with people, and are motivated by achieving goals, we'd love to hear from you.
What You'll Do
- Serve as a welcoming and knowledgeable resource for prospective and current residents
- Conduct apartment tours and showcase community amenities
- Respond promptly to phone, email, and online inquiries
- Manage the leasing process from initial contact through move-in
- Maintain accurate prospect and resident records in property management software
- Assist with resident retention efforts and lease renewals
- Support marketing and outreach initiatives to drive occupancy
- Partner with the property management team to ensure an exceptional resident experience
- Maintain a professional and inviting leasing office environment
Requirements
What We're Looking For
- Previous customer service, sales, hospitality, retail, or leasing experience preferred
- Strong communication and relationship-building skills
- Ability to multitask and stay organized in a dynamic environment
- Positive attitude with a service-first mindset
- Proficiency with Microsoft Office and technology platforms
- Ability to work Tuesday - Saturday schedule
- High school diploma or equivalent required
Preferred Qualifications
- Residential leasing or multifamily experience
- Experience with property management software such as Yardi, Entrata, AppFolio, RealPage, or similar platforms
- Proven ability to meet leasing, occupancy, or sales goals
What We Offer
- Competitive hourly pay plus leasing commissions/bonus opportunities
- Comprehensive benefits package, including medical, dental, vision, and 401(k)
- Paid time off and holidays
- Professional development and growth opportunities
- Supportive team environment and company culture
About Us
Harmoniq Residential is a growing property management organization dedicated to creating exceptional living experiences for our residents and rewarding career opportunities for our team members. We believe strong communities begin with outstanding people, and we're committed to investing in the success of our employees.