About this role
Job Posting: Part-Time Medical Receptionist
Location: Tucker, GA (On-Site)
Position Type: Part-Time (24 hours/week)
Schedule: Tuesday, Wednesday, and Friday | 9:00 AM – 5:00 PM
Compensation: $20.00 per hour
About Us
At [Insert Company Name], we are dedicated to providing compassionate, high-quality behavioral health and wellness care to individuals and families throughout our community. We strive to create a warm, non-judgmental, and supportive environment for both our clients and our team members.
Position Overview
We are seeking a reliable, empathetic, and organized Part-Time Medical Receptionist to join our front-office team. As the first point of contact for our practice, you will set the tone for our clients’ visits by greeting them warmly, coordinating appointments, and managing front-desk administration.
The ideal candidate brings a blend of professional phone etiquette, administrative efficiency, and a calm, compassionate demeanor well-suited for a behavioral health setting.
Key Responsibilities
Client Greeting & Check-In: Welcoming clients, visitors, and clinicians with warmth and professionalism; facilitating intake paperwork and collecting co-pays or payments.
Phone & Communication: Answering incoming phone calls, responding to inquiries, screening calls, taking clear messages, and routing them to appropriate clinical staff.
Scheduling: Scheduling, rescheduling, and confirming client appointments across provider calendars; monitoring cancellations and waitlists.
Digital & Administrative Support: Utilizing Google Workspace (Gmail, Google Calendar, Docs, and Sheets) and our practice management/EHR system to manage records, document communications, and organize files.
Confidentiality & Compliance: Strictly maintaining client privacy in accordance with HIPAA guidelines and clinic policies.
Office Maintenance: Maintaining a neat, welcoming, and tidy reception and waiting area; monitoring office supplies and notifying management when reorders are needed.
Qualifications & Requirements
Education: High school diploma or equivalent (Associate degree or medical administrative certification is a plus).
Experience: 1+ years of medical receptionist, front desk, or customer service experience (experience within behavioral health, mental health, or psychiatric services preferred).
Technical Skills: Proficiency with Google Workspace (Docs, Sheets, Calendar, Gmail) and comfort learning Electronic Health Record (EHR) software.
Medical Terminology: Basic understanding of medical office workflows, terminology, and HIPAA standards.
Communication & Etiquette: Exceptional verbal communication, active listening skills, and polished telephone manners.
Interpersonal Skills: Patience, empathy, and emotional intelligence when interacting with clients experiencing stress or mental health challenges.
Reliability: Consistent attendance and punctuality for the scheduled Tuesday, Wednesday, and Friday shifts (9:00 AM – 5:00 PM).
What We Offer
Competitive hourly wage ($20.00/hour)
Consistent, daytime schedule (no nights or weekends)
A supportive, team-oriented work environment dedicated to community wellness
Compensation / Pay Rate (Up to): $20.00 - $20.00