Guest Service Ambassador (GSA) - Per Diem

Beloit Health System is looking to add a Per Diem Guest Service Ambassador to our NorthPointe EVS Team!

- Shift: Varied

- Schedule:   Varies

- Hours per week: Varied – Per Diem

- Benefits Status: Limited Benefits

- Department:   NorthPointe Environmental Services

The GSA is responsible for ensuring that guest (patients, members, and clients) of NorthPointe Health and Wellness experience a delightful first impression in terms of greeting, way finding assistance, environmental safely, and cleanliness. NorthPointe Health and Wellness Guest Services Ambassadors will play a fundamental role in establishing and sustaining guest loyalty.

- Greets each guest in accordance with the Universal Greeting policy,.and personally assists guests in finding their way around the NorthPointe Campus.

- Identifies and promptly responds to all self-identified safety issues.

- Maintains the Northpointe Health and Wellness facility in a sanitary and attractive condition.

- Establishes and maintains positive and professional working relationships with all employees and physicians at the NorthPointe Campus.

- Has a complete knowledge of the facility, staff, services and hours of operation.

- Represents NorthPointe to guests, members and the community in a positive, supportive manner.

- Maintains hard surface and carpeted flooring in accordance with manufacturer requirements and management expectations,

- Performs minor maintenance tasks such as (but not limited to) light bulb replacement.

- Performs high and low damp and dry dusting of all environmental surfaces.

- Cleans and sanitizes restroom and hand wash facilities.

- Keeps restrooms and hand-wash facilities stocked with soap, sanitizer and paper products.

- Keeps furniture positioned properly and clean including soft seating, wood and metal seating and tables.

- Sweeps and seasonally shovels facility entrances to assure guest safety (activity coordinated with engineering personnel).

- Interior vacuuming.

- Window washing (limited to interior and ground level windows).Assists with meeting/event set-up, take down and clean up.

- Enters work requests into the TMS system for equipment and facility repairs.

- Collects solid waste and infectious waste and disposes of them properly.

- Delivers clean textile carts to points of use in the facility.

- Uses prescribed methods and adheres to established schedules for wet or dry carpet cleaning and for hard surface flooring maintenance, refurbishing and refinishing.

- Spot cleans carpet and upholstered furniture as needed..

JOB REQUIREMENTS

- High school graduate or GED preferred, but not required.

- Experience in environmental maintenance is desired.

- Must successfully complete job skills training checklist.

- CPR certification within 90 days of hire

- Ability to effectively communicate

- Must be able to organize, prioritize multiple demands and problem solve.

Apply to join our team today!