Audio Visual Team Lead

The Audio Visual Team Lead provides expert-level technical leadership and operational oversight for all audiovisual systems, events, and infrastructure supporting FDIC training and conference facilities. This position serves as the primary technical authority for AV operations, ensuring mission-critical events are executed flawlessly in a secure federal environment. The Team Lead manages AV staff, coordinates with stakeholders, and maintains enterprise-grade AV systems in compliance with federal standards.

Responsibilities:

- Lead the planning, coordination, and technical execution of federal meetings, conferences, training events, and hybrid/virtual productions at the FDIC Training Site
- Supervise, schedule, and mentor AV technicians and support staff to ensure consistent, high-quality service delivery
- Serve as the primary point of contact and liaison between AV operations and FDIC stakeholders, clients, and facility management
- Oversee the full lifecycle of AV projects, from requirements gathering and system design through installation, testing, and ongoing support
- Ensure all AV systems and deployments meet federal security, compliance, and operational standards
- Manage, configure, and maintain enterprise AV systems including Crestron, Q-SYS, Dante, and Shure platforms
- Support and administer Microsoft Teams Rooms and Zoom video conferencing environments for hybrid and virtual event production
- Troubleshoot complex AV, network, and integrated systems issues, providing timely resolution to minimize operational disruption
- Develop and enforce standard operating procedures (SOPs) for AV operations, equipment maintenance, and event support
- Maintain inventory of AV equipment and coordinate procurement, repair, and lifecycle replacement as needed
- Provide training and technical guidance to AV staff and end users on systems operation and best practices

- Bachelor’s and 9 years or more experience; additional experience may be considered in lieu of a degree
- 5+ years of AV experience with at least 2 years in a lead or supervisory role
- Experience in a federal, government, or similarly regulated environment
- Proficiency with Crestron, Q-SYS, Dante, Biamp, and Shure systems
- Familiarity with Teams Rooms and Zoom hybrid production
- Eligible to obtain and maintain a Public Trust clearance

Preferred Certifications:

- Dante Certification
- Biamp Certification
- Crestron Certification (or actively in progress)
- CompTIA Network+ and/or CompTIA Security+
- CCNA or equivalent networking credential
- MCSE or equivalent Microsoft systems credential