About this role
Servicenow Developer
Dallas TX
Onsite
Must have:
ServiceNow CMDB experience Technical background but understand the makeup of data within ServiceNow
Need to know how to analyze data - must have the following 3 things: Certification Attestation Validation
• Nice to have: ITIL Framework Banking or Financial Institutions Good communication
• Key Responsibilities Performance Analytics & Reporting:
• Create and maintain interactive dashboards, scorecards, and KPIs to track ServiceNow performance. Data Analysis & Visualization: Extract, clean, and analyze data from ServiceNow and other systems (e.g., ITSM, CMDB). Stakeholder Collaboration: Collaborate with cross-functional teams (IT, HR, Finance) to identify trends, patterns, and insights to improve operational efficiency. Data Governance: Ensure data quality and accuracy, identifying anomalies or inconsistencies in ServiceNow data.