About this role
Key Responsibilities
- Prepare and process air freight export documentation, including HAWB, MAWB, manifests, and airline-related documents.
- Generate preliminary documents and update final documentation upon receipt of shipment final weights.
- Follow up with airports, ground handlers, carriers, and internal stakeholders to ensure timely shipment processing and issue resolution.
- Monitor airline cut-off times and ensure compliance with internal SLAs.
- Verify customer rates, adder charges, and billing information to ensure invoicing accuracy.
- Monitor FHL and FWB transmissions and coordinate corrective actions to avoid carrier penalties.
- Review consolidation requirements and customer-specific documentation needs.
- Communicate shipment discrepancies, weight variances, and operational issues to relevant stakeholders.
- Prepare shift handover reports and ensure continuity of pending tasks.
- Troubleshoot operational system issues and support process improvements.
- Contribute to achieving departmental and station KPIs through accurate and timely execution of operational activities.
Years Of Experience : 1- 3 years
Shift : Yes
Fresh are encouraged to apply