About this role
Job Description
To provide assistant to general operational ocean freight functions, including:
- General correspondences with customer, suppliers (Carrier, Warehouse, Transporter)agents and other inter-department for ocean freight movements
- Monitor and coordinate export & import ocean freight movements – Booking, Transport arrangement, vessel & container movement
- Prepare relevant documentation for customer – Booking, Bill of lading, CO/FTA, Shipping document, Invoicing
- Coordinate routine customer reports & any customer’s platform
- Maintain records and filing as per ISO requirements and standards
- Respond to internal enquiries and complaints and coordinate with other department on ocean freight needs
- Monitor internal data & system compliance
Job Requirements
- Bachelor’s degree in Logistics, Management, or related field
- Proficient in Microsoft Office Word, including Excel and PowerPoint as well as Microsoft Outlook
- Flexible, willing to take more responsibilities
- Solid organizational skills, multitasker and attentive to details
- Good communication - speaking and writing
Preferred Skills
- Problem solver and willing to take more responsibility
- High computer literacy and able to adapt to system changes
- Fast learner & Proactive in handling task
- Independent and require minimal supervision
- Able to work under pressure & tight deadlines
- Goes extra mile to resolve and issue and able to develop long term solution for customer and internal team
- Able to lead calls and discussion with customers,vendors or internal team
- Aim to succeed collaboratively to provide the best quality service
- Able to act swiftly and seize opportunities for improvement
- Working experience in the relevant field is an added advantage