About this role
It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
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As a Sea Logistics Operational Care Specialist you will support the execution of ocean export operations, ensuring timely follow-up, accurate information, and effective coordination throughout the shipment process.
## How you create impact
- Manage assigned operational cases, bookings, and shipments, ensuring timely execution and follow-up.
- Monitor and update shipment status and operational information to ensure visibility and traceability.
- Coordinate shipping instructions, pre-alerts, documentation, and pick-ups throughout the export process.
- Maintain effective communication with Carriers, transporters and internal teams to ensure smooth operations.
- Monitor operational issues and support route optimization and service improvements.
- Review commercial and cargo documentation to ensure accuracy, compliance, and consistency.
- Identify and report discrepancies, supporting their timely resolution.
## What we would like you to bring
- Experience in ocean freight, freight forwarding, customs, or related international trade operations .
- Experience in export operations, bookings, shipment tracking, and documentation .
- Knowledge of international trade documentation and processes .
- Advanced English proficiency .
- Strong communication, organization, follow-up, and problem-solving skills.
## What's in it for you
- Join a global leader in the logistics industry.
- Gain exposure to international supply chain operations and global logistics processes.
- Develop your skills in a collaborative, multicultural environment.
- Build your career with opportunities for continuous learning and professional development.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.