IT Product Analysis Sr. Specialist

LenovoPetaling Jaya, SelangorOn-siteFull-timeSenior, 5–8 yearsListed 1 hour ago

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About this role

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com (https://www.lenovo.com), and read about the latest news via our StoryHub (https://news.lenovo.com/).

Key Responsibilities

Business & Product Analysis

- Gather, analyze, and document business requirements from global stakeholders.
- Translate business needs into functional specifications, user stories, and solution designs.
- Conduct gap analysis and identify opportunities for process and system improvements.
- Support product roadmap planning and prioritization activities.

Solution Design & Delivery

- Partner with development teams to design scalable and sustainable solutions.
- Create process flows, business rules, functional designs, and acceptance criteria.
- Support Agile delivery cycles including backlog refinement, sprint planning, and UAT.
- Ensure alignment between business objectives and technology implementation.

Stakeholder Management

- Act as the primary liaison between business teams and technical teams.
- Facilitate requirement workshops and solution discussions.
- Manage stakeholder expectations and drive consensus across cross-functional teams.

Product Improvement & Operational Excellence

- Analyze production issues and identify root causes.
- Monitor product performance and user feedback.
- Recommend enhancements that improve user experience, efficiency, and business value.
- Support continuous improvement initiatives and knowledge management activities.

Required Qualifications

- Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field.
- 5+ years of experience in Business Analysis, Product Analysis, Product Management, or Solution Design roles.
- Strong experience in requirements gathering, business process analysis, and documentation.
- Experience working in Agile/Scrum environments.
- Excellent communication and stakeholder management skills.
- Strong analytical, problem-solving, and critical-thinking abilities.
- Fluent English communication skills (written and verbal).

Preferred Qualifications

- Experience supporting enterprise applications, digital platforms, or B2B systems.
- Knowledge of product lifecycle management and software development lifecycle (SDLC).
- Experience with Jira, Confluence, Visio, Lucidchart, or similar tools.
- Exposure to AI, automation, workflow platforms, or enterprise transformation projects.
- Experience working with global and multicultural teams.