About this role
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the role
Job Summary
The Inspector/Estimator is the technical authority on pump diagnosis, repair scope, and customer issue-pack quality in the Service Centre. The role owns the inspection process end to end — from strip-and-defect capture through to customer-issued estimate — and is the connection point between the workshop's technical reality and the customer's commercial expectation.
Every quote that leaves PSC carries an Inspector/Estimator's diagnostic judgement: which components to replace, which to rework, which repair method to apply, which NDT to call, which standards to apply, what to escalate to Engineering, and how to compile a Quality Control Plan that matches what the customer expects to witness. The role's diagnostic accuracy directly drives First-Time Fix Rate, Cost of Poor Quality, and customer trust.
Main tasks and responsibilities:
• Inspect pump components after disassembly, identifying any damage, wear, or defects.
• Estimate the repair requirements of pumps and/or pump components, determining the most suitable repair methods and materials to industry standards and quality, as well as based on application specific requirements and customer expectations.
• Determine the precise scope of work on official scope of work documentation of work required to repair or replace damaged or worn-out components, ensuring that all necessary repairs are identified and included.
• Ensure that all repairs are carried out to industry standards and quality, identifying any potential issues or risks that may impact pump perf4romance or reliability.
• Apply technical knowledge and expertise to determine the most suitable repair methods such as pump design, materials, and operating conditions.
• Document inspection and estimation findings
• Provide sufficient detail for Engineering when detailed reports and recommendations are required.
• Collaborate with other teams, including workshop personnel, to ensure that all stakeholders are informed and aligned with repair requirements and scope of work.
• Draft QCP and proceed to approval stage.
• Project repair budget costing and method setting.
• Load costing on SAP
Qualifications/Experience and Knowledge Required
• Grade 12
• Qualified tradesmen (turner or fitter)
• Minimum N6 or equivalent experience
• Minimum 8 years in pump repair, rotating equipment service, or equivalent heavy-engineering inspection.
• Valid drivers license Code 8
• Computer literacy
• Steel repair methods and properties.
• SAP systems is advantageous
• Administration
• Read, analyze, and understand engineering drawings and specifications.
• Use specific engineering measuring equipment such micrometers and Vernier’s.
• Report writing skills
• Attention to detail and conservative judgement on critical interfaces.
• Work within the framework of a team
• Must be quality and customer service orientated
• Have a high level of initiative and drive.
• Composure under pressure; willingness to escalate complex cases rather than push them through.
• Diagnostic problem-solving — bias toward evidence, not assumption.
Apply Now
If you have the required texperience, and passion for delivering results, we invite you to apply and become part of our successful team.
What we offer you
- Medical aid
- Provident fund contributions
- Life and disability insurance
- Paid annual leave and sick leave
- Learning and development programmes
- Employee wellness initiatives
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.