Cargo Compliance Support Center Supervisor, Ahmedabad (India)

- Closing Date: 2026-10-30

Qatar Airways is recruiting for the role of Cargo Compliance Support Center Supervisor based at our Combined Delivery Centre (CDC) in Ahmedabad, Gujarat (India).

The position will be responsible for supporting global screening and remediation of air cargo shipments against sanctions, restricted party and dual-use goods compliance requirements, reviews shipment parties, commodities, routing, destinations and end-use indicators; validates documentation; records decisions; and escalates potential sanctions or export control concerns, security documentation, PLACI/CSD/eCSD and customs data checks within approved training, SOPs and escalation protocols.

- Supporting sanctions and dual-use goods screening remediation, including flag review, data validation and escalation of high-risk cases.
- Reviewing shipments for export control indicators, including controlled goods, restricted end-use, end-users and destination controls.
- Providing cross-functional compliance support for security documentation, PLACI/CSD/eCSD and destination requirements
- Supporting risk-based customs and cargo data compliance checks
- Liasoning with stations, cargo operations, product teams and internal stakeholders, including after-hours support where required
- Maintaining audit trails, case notes, records and closure evidence
- Monitoring security and Customs compliance workflows, ensuring completion of assigned reviews, documentation checks, alert management activities and escalations within established service levels and operational priorities.
- Performing quality assurance reviews of security and Customs compliance cases to verify adherence to SOPs, regulatory requirements, documentation standards and escalation criteria.
- Coordination for resolution of security documentation discrepancies, Customs data anomalies, permit related issues and operational exceptions through engagement with stations, GHAs and internal stakeholders.
- Identifying recurring security and Customs compliance trends, process weaknesses and training needs, and recommend corrective actions or procedural enhancements to management.
- Identifying recurring errors, process gaps, training needs and improvement opportunities.
- Completing assigned sanctions, export control, security documentation and customs checks accurately and on time.
- Escalation of true matches, potential sanctions/export control concerns and legally sensitive or high-risk shipments.
- Supporting quality review, SLA monitoring, backlog management and recurring error reporting.
- Applying maker-checker controls where required for high-risk activities and manual override decisions.
- Maintaining operational oversight of assigned security and Customs compliance activities, ensuring timely escalation of high-risk, unresolved or potentially non-compliant cases
- Monitoring team adherence to approved compliance procedures, documentation standards, audit trail requirements and maker-checker controls for security and Customs-related activities.
- Coordination with the Cargo Export Control Manager on complex cases and improvements.
- Regularly evaluating the department or team objectives, plans, procedures and practices, and makes appropriate changes if needed
- Ensuring compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operation to assure employee safety, security, legislative compliance and delivery of high quality service with a responsible environmental attitude.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

- High School / Diploma or Equivalent with minimum 3 years of job-related experience or Bachelor’s Degree or Equivalent with minimum 2 years of job-related experience.

Job Specific skills

- Preferring candidates having experience in cargo operations, compliance support, sanctions screening, export controls, security, customs, logistics or regulatory compliance, cargo security, PLACI, CSD/eCSD and customs requirements.
- Knowledge of sanctions screening, export controls, dual-use goods and trade compliance, air cargo operations, documentation, AWB data, routing and station support processes
- Excellent written and spoken English.
- Excellent computer skills, including MS- Office

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.