Shipping & Receiving Manager

What is Cirkul?

Cirkul is a rapidly growing company on a mission to transform how beverages are developed, distributed, and enjoyed. It’s a new way to hydrate—so much so that 96% of customers say they drink more water with Cirkul!* With over 150 flavor options available without sugar or calories, Cirkul provides customers with a fully customizable, reusable water bottle and cartridge system. Since 2018, millions have dropped sugary soda and energy drinks, and turned up their plain boring water with Cirkul! A full range of products is available at DrinkCirkul.com, and Cirkul is also sold by Amazon, Costco, Walmart, Kroger, and grocery stores nationwide.

*Based on a survey conducted with 3,258 Cirkul Customers

What is this role?

The Shipping & Receiving Manager oversees all inbound and outbound shipments to ensure materials, products, and retail customer orders move efficiently, accurately, and safely throughout Cirkul’s operations, ultimately shipping On Time to deliver to Customer expectations. This role manages daily execution of shipping and receiving activities, carrier coordination, and team performance to support production demands and fulfill retail customer orders on time. This role also manages our Pick & Pack team that is responsible for all of our Case Pick operations to support our customers.

As Cirkul continues to grow across retail, e-commerce, and other sales channels, this leader will play a critical role in ensuring operational efficiency, maintaining inventory accuracy, controlling shipping efficiencies, and meeting the needs of our internal teams and external customers. The ideal candidate is a hands-on leader who can balance daily execution with process improvement, develop a high-performing team, and proactively identify opportunities to improve speed, accuracy, and cost efficiency.

What does an average day look like?

Driving Results:

- Oversee daily shipping and receiving operations to ensure inbound deliveries and outbound shipments are processed accurately, safely, and on schedule.

- Monitor key performance indicators, including on-time shipping, receiving accuracy, order accuracy, dock-to-stock time, labor productivity, and freight costs.

- Analyze operational performance, identify gaps, and implement corrective actions to improve throughput, accuracy, and efficiency.

- Ensure the team consistently meets shipping deadlines, production requirements, and customer fulfillment expectations.

Taking Ownership:

- Take accountability for the end-to-end execution of inbound and outbound logistics, including shipment scheduling, receiving, documentation, and order fulfillment.

- Proactively address shipment delays, receiving discrepancies, inventory errors, and capacity constraints.

- Identify opportunities to improve workflows, dock utilization, labor planning, and shipping and receiving processes.

- Ensure all receipts, transfers, and shipments are accurately documented in the applicable systems.

- Maintain compliance with company procedures, workplace safety standards, equipment requirements, and applicable shipping and receiving regulations.

Making Decisions:

- Prioritize shipments and receiving activities based on business needs, production schedules, customer commitments, and available resources.

- Make informed decisions regarding labor allocation, carrier coordination, dock scheduling, and workflow adjustments.

- Troubleshoot daily operational challenges and determine appropriate corrective actions to minimize delays and disruptions.

- Balance service levels, freight costs, labor efficiency, and operational capacity when making decisions.

Cultivating Relationships:

- Lead, coach, and develop shipping and receiving team members, establishing clear expectations for productivity, accuracy, attendance, and safety.

- Coordinate with warehouse, inventory, production, planning, procurement, and customer-facing teams to prioritize shipments and manage incoming materials.

- Build strong relationships with freight carriers and logistics partners to resolve service issues, address missed pickups, and improve delivery performance.

- Communicate operational priorities, shipment risks, delays, and resolutions to relevant stakeholders.

Instilling Trust:

- Maintain accurate shipping and receiving records and ensure inventory movements are properly documented.

- Establish consistent processes that support inventory integrity, operational accountability, and compliance.

- Reinforce safe work practices and ensure team members follow established procedures for material handling and equipment use.

- Hold team members accountable for performance while fostering a culture of transparency, reliability, and continuous improvement.

- Follow through on commitments and communicate proactively when operational challenges arise.

Customer Focus:

- Ensure accurate and timely fulfillment of orders for Cirkul’s retail partners and direct-to-consumer customers.

- Coordinate with internal teams to meet retailer shipping requirements, delivery windows, and customer commitments.

- Proactively identify and communicate potential shipment delays or fulfillment issues that could impact customers.

- Maintain high standards for order accuracy, shipment quality, and on-time delivery.

- Identify opportunities to improve the shipping experience while balancing customer expectations with operational efficiency and cost.

What background should you have?

- 7+ years of experience in shipping, receiving, warehouse, distribution, or logistics operations, with at least 2+ years in a supervisory or management role.

- Experience leading teams in a fast-paced warehouse, distribution center, manufacturing, or consumer packaged goods (CPG) environment.

- Demonstrated success managing inbound receiving and outbound shipping operations, including carrier coordination, shipment scheduling, documentation, and order fulfillment.

- Strong understanding of inventory control processes, receiving discrepancies, inventory transactions, cycle counting, and warehouse accuracy.

- Experience managing operational KPIs, analyzing performance data, and implementing process improvements that increase productivity, accuracy, and cost efficiency.

- Proficiency with warehouse management systems (WMS), enterprise resource planning (ERP) systems, and Microsoft Excel or Google Sheets.

- Experience coordinating with freight carriers, third-party logistics providers (3PLs), and internal supply chain stakeholders.

- Strong leadership, communication, organization, and problem-solving skills, with the ability to manage competing priorities in a dynamic environment.

- A hands-on management approach with a demonstrated ability to hold teams accountable while building a positive, productive, and safety-focused culture.

- Knowledge of warehouse safety practices, material-handling equipment, and applicable shipping and receiving procedures.

- Ability to work on-site and adapt to changing operational demands, including fluctuating shipment volumes and business priorities.

What do we offer?

- Competitive salary based on experience and market

- Generous benefits, 401k match, and PTO (even insurance for your fur babies!)

- Employee discounts on Cirkul products

- New corporate office space with great amenities

- Opportunity to work with a best in class team, in a hyper growth company, taking over the hydration industry

- A culture that rewards results

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Please note: At this time, we will not provide sponsorship for employment visas. Candidates must be authorized to work in the United States without current or future sponsorship.

Cirkul, Inc. is an Equal Opportunity Employer. We believe in hiring a diverse workforce and are committed to sustaining an equitable and inclusive, people-first environment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents.