About this role
⛵ About our Crew
Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!
Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are hiring an Operations Specialist to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.
About the role
This role will give you a strong connection to the real business: bookings, payments, owners, customers.
You will join the FinOps team , which sits at the crossroads of Operations, Payments and Customer Experience .
Your job is not accounting, not FP&A, not payroll, it’s making sure money flows correctly, on time, and without friction .
You will work daily with our operational teams:
- Supply (boat owners)
- Sales (tenants & bookings)
- Customer Care (after-sales, incidents, changes)
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Your mission
🧠 Operations & Cash Management (≈60%)
You’ll be at the heart of daily operations:
- Review and manage customer payments and partner payouts
- Handle booking changes (modifications, cancellations)
- Ensure commissions, amounts and currencies are correct
- Supervise daily payment flows handled by interns
- Resolve complex or high-impact cases that don’t fit standard procedures
- Validate large payment batches and exceptional transfers
👉 This is a role for someone who likes numbers + problem-solving, not repetitive accounting.
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📊 Reporting & Analysis (≈20%)
Once the operational basics are mastered, you’ll also:
- Prepare simple, meaningful KPIs (cash flows, disputes, cancellations…)
- Own monthly reconciliations
- Contribute to monthly closing tasks related to tenants & owners balances
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⚙️ Process improvement & projects (≈10%)
- Identify friction points in payment or reconciliation processes
- Help automate and simplify manual workflows
- Document processes and update internal knowledge base
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🤝 Team support & coordination (≈10%)
- Train and support finance interns
- Act as a reference point on operational topics
Who are we looking for?
This role is for you if:
- You have 2–3 years of experience, ideally in operations, admin, finance ops, payroll, data, customer ops, or a startup environment
- You like numbers, even if you’re not a “finance profile”
- You enjoy solving concrete problems, not theoretical models
- You’re comfortable working with Excel and data
- You like interacting with different teams and explaining things clearly
- You’re reliable, structured, and detail-oriented
- You are proficient in English; Spanish or French are a big plus.
Mindset matters more than background
We’re looking for someone who is:
- Dynamic & proactive
- Curious and open-minded
- Comfortable communicating
- Naturally problem-oriented
- Happy to start very operational and grow over time
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🎉 Why Join Us?
- Real impact: you’ll work on real bookings, real money, real customers
- Business exposure : strong understanding of how a marketplace actually runs
- International team : daily interactions across countries and cultures
- Dynamic scale-up environment: you will be able to join a fast-growing company, with high ambitions and ready to become the number one boat rental platform worldwide.
- Superb work atmosphere: you'll be able to work in a modern coworking based in Poblenou, with big rooftop with view over the Sagrada Familia, and a 20-minutes walk to the beach.
- Extra Perks: training opportunities, lunch vouchers, gym memberships, team events, and more.