Houseperson (Banquets)

The Portland Regency Hotel & SpaPortland, MaineOn-sitePart-timeNew grad, 0–1 yearsListed 4 hours ago

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About this role

Join our team at The Portland Regency Hotel & Spa , a beautiful Historic Hotel of America located in the heart of Portlands Old Port District!

We are seeking a dependable, detail-oriented Part-Time Banquet Houseman to support our banquet and events team. This role is essential to creating a welcoming, professional environment for our guests by ensuring event spaces are clean, properly set, and ready for each function.

Schedule

Part-time position with flexibility to work days, evenings, weekends, and holidays. Scheduling is based on the hotels event calendar and business needs.

Key Responsibilities

- Set up and break down banquet and function rooms, including tables, chairs, linens, room signage, and audiovisual (AV) equipment.

- Prepare meeting and event spaces according to event specifications and Banquet Event Orders (BEOs).

- Stock function rooms with glassware, notepads, pens, refreshments, and other necessary supplies.

- Refresh meeting rooms and deliver scheduled beverage, snack, and food service breaks.

- Arrange food and beverage displays attractively and professionally.

- Maintain cleanliness and organization throughout function rooms, banquet closets, linen storage, and AV storage areas.

- Vacuum rooms before setup and ensure all spaces are clean and presentable throughout events.

- Monitor banquet equipment and supplies, promptly reporting missing, damaged, or malfunctioning items.

- Identify maintenance concerns and communicate them to the appropriate supervisor or department.

- Respond promptly and professionally to guest requests, assisting with event needs and troubleshooting when a supervisor is unavailable.

- Review weekly schedules, arrive on time in full uniform with name tag, and communicate with the Event Manager or Banquet Captain regarding daily assignments.

- Carry and use the designated banquet radio during shifts and follow key checkout and return procedures.

- Ensure banquet rooms and storage areas are secured, lights are turned off, and keys are returned to the Front Desk before leaving.

Qualifications

- Strong attention to detail and the ability to prioritize tasks with limited supervision.

- Excellent organizational, multitasking, and problem-solving skills.

- Familiarity with audiovisual equipment and a willingness to learn hotel event technology.

- Professional appearance and a guest-focused attitude.

- Ability to communicate effectively in English at an upper-intermediate level.

- Ability to perform physical tasks, including frequent lifting, moving furniture and equipment, standing, walking, and repetitive movements.

- Dependability and flexibility to work a schedule based on event and business needs.

Join Our Team!

If you take pride in creating exceptional guest experiences, enjoy hands-on work, and thrive in a team-oriented environment, we would love to hear from you.

Apply today and become part of the team at The Portland Regency Hotel & Spa!