About this role
Position Summary
The Dining Server is responsible for providing courteous, prompt, and professional table service to residents and guests in an Assisted Living/Independent Living dining environment. This role supports an exceptional dining experience through teamwork, attention to detail, and adherence to food safety and hospitality standards.
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to carry out each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Provide full-service dining during scheduled meal periods, including greeting residents and guests, offering beverages, taking menu orders, communicating with kitchen staff, delivering meals, and responding to dining needs in a timely manner.
- Set, clear, and clean dining room tables following established procedures and food safety standards to prevent cross-contamination.
- Prepare and stock condiments and accompaniments for daily specials, including dine-in and to-go service, prior to meal service.
- Perform dishwashing and general cleaning duties as assigned.
- Follow all safety, sanitation, infection control, and universal precaution policies at all times.
- Maintain a clean, welcoming, and pleasant dining environment for residents, guests, and staff.
- Assist with upkeep of wait staff service areas and complete additional tasks as assigned by the Dining Room Manager, Chef, Dining Services Director, or Lead Server.
- Dispose of food waste and trash in accordance with established policies and procedures.
- Accurately document food and equipment temperatures as required.
- Properly label, date, and store food items.
- Maintain professional appearance, personal hygiene standards, and compliance with department dress code.
- Attend required in-service training and education sessions.
Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
1. No prior serving experience needed. On-the-job training provided. Prior foodservice experience preferred.
2. Ability to understand and follow instructions in English and communicate effectively.
3. Ability to interpret and explain the menu, refer or answer questions, coordinate the meals service process and understand requests.
4. Ability to communicate with, understand, empathize with, work with and be tolerant of residents, families, visitors, peers, supervisors, and subordinates.
5. Must be able to obtain a Food Handlers card, if 18 years of age or older must obtain an OLCC card.
6. Must be able to communicate effectively with the elderly population and be sensitive to the individual needs of the residents at the IL.
7. Must be able to perform duties in a timely manner consistent with the needs of the residents, dining room standards, and assigned task schedules.
Other Principle Duties Include: Dallas Retirement Village fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all of our community job descriptions.
DRV Hospitality Promises
We greet residents, employees and guests warmly, by name and with a smile.
We treat everyone with courteous respect.
We strive to anticipate resident, employee and guest needs and act accordingly.
We listen and respond enthusiastically in a timely manner.
We hold ourselves and one another accountable.
We embrace and value our differences.
We make residents, employees and guests feel important.
We ask Is there anything else I can do for you?
We maintain high levels of professionalism, both in conduct and appearance, at all times.
We pay attention to details.
WORKING CONDITIONS
1. Subject to exposure to infectious waste and disease (HBV and HIV).
2. Will be exposed to heat in kitchen work areas and cold temperatures in food storage/freezer areas.
3. Stands, bends, lifts, moves and walks throughout workday.
4. May be required to lift, push, pull, and move equipment, supplies, etc, up to fifty pounds throughout the workday.
5. Subject to different work paces throughout the day depending on the dining needs of the residents.
6. May be required to work after regular work hours, or holidays or weekends.
7. May be required to work on shifts other than the shift initially hired for.
8. Exposed to slippery floors.
9. Exposed to odors.
10. Exposed to sharp blades and objects throughout the day.
11. Exposed to various chemicals throughout the day.
ACKNOWLEDGEMENT
I have read my job description and specification. I understand the information contained in the job description and specification. I further understand that this job description and specifications is not intended and should not be construed as an exhaustive list of all responsibilities, skills, efforts or PHYSICAL REQUIREMENTS/WORKING CONDITIONS associated with my job. I may be required to perform additional tasks necessary to meet standards of care and service.
