About this role
Who we are
Mt. Spokane Veterinary Hospital is Hiring a Veterinary Receptionist!
Position Details
Role: Veterinary Receptionist
Status: Full-Time
Salary: $19.50/hr
Schedule: 4-day work week with rotating Saturdays; no nights, on-call shifts, after-hours emergencies, or holiday hours
Experience: Animal care, client service, and receptionist experience required
Education: High school diploma or equivalent required
Benefits Highlights
Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts
Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program
Ready to be the friendly face pets and their people can’t wait to see, on a 4-day week with no nights or holidays?
Mt. Spokane Veterinary Hospital is a five-doctor practice with a well-established staff committed to unparalleled patient care and exceptional customer service, and we’re looking to add a Veterinary Receptionist superstar to our team. We’re more than a group of compassionate veterinary professionals. We’re a supportive team with a “better together” philosophy, and we cross-train and educate our staff so everyone can find a growth path.
Here, you’ll work in an atmosphere that’s both inspiring and fun, with coworkers who feel more like an extended family and genuinely care about helping you reach your goals. Pet owners will appreciate your knowledgeable help, and our furry patients will thank you with licks and smiles.
Why You’ll Love It Here
- Real work-life balance. A 4-day work week with rotating Saturdays, plus no nights, on-call shifts, after-hours emergencies, or holiday hours.
- A path to grow. As a Veterinary Receptionist here, you’ll be cross-trained and mentored, with support as you advance your career.
- Flexible scheduling. We work with every Veterinary Receptionist to keep a healthy work-life balance, with lunch breaks on the reg.
- A team that celebrates you. We celebrate birthdays, new babies, anniversaries, and your unique awesomeness.
- Little extras. A fridge always stocked with drinks and snacks, plus occasional coffee runs, ice cream parties, and meals on us.
- Genuine appreciation. A workplace where appreciating each other is more than a motivational poster on the wall.
What You’ll Do
- Greet every client warmly, answer phones, take messages, and answer client questions
- Know the practice’s full range of services and the species we treat, and recommend services for each pet
- Recognize the difference between routine and emergency cases, prioritize them, and alert the medical team
- Share accurate information about infectious and common zoonotic diseases, including prevention and how to reduce transmission
- Maintain accurate medical records and filing systems
- Handle cash transactions, invoicing, and deposits
- Grow as a professional and encourage the growth of your teammates
What You’ll Bring
- High school diploma or equivalent
- Animal care, client service, and receptionist experience
- Excellent communication skills
- Knowledge of and comfort using medical abbreviations
- A good attitude that contributes to a positive work environment
- A passion for pets and veterinary care that shines every day
- A sense of humor (life is short; smile while you still have teeth!)
- Availability for rotating Saturdays
- Ability to stand or sit for extended periods
Benefits You Can’t Beat
Financial Benefits
- A flexible approach to compensation that reflects your skill set and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program
- Referral bonus program
Wellness Benefits
- Health insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free or discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Join Our Team!
Think you’re the Veterinary Receptionist we’ve been looking for? Let’s find you the perfect place in our pack at Mt. Spokane Veterinary Hospital. We can’t wait to meet you!
Apply today and join the team at Mt. Spokane Veterinary Hospital!
Diversity, equity, and inclusion are core values at Mt. Spokane Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.