About this role
When you work at Landmark, you'll find we are all about Culture , Connection , and Contribution . You'll build relationships beyond transactions. You will work with people who want to be better every day you'll be challenged to grow and supported in your development. You'll have an opportunity to make a real difference for our customers and our communities.
We are currently looking for a Loan Operations Manager to join the Landmark team. Here are all the details:
HOW YOU WILL CONNECT
Assists with leadership and management for a team that consistently delivers the Landmark National commitment To be champions and catalysts for our communities. Holds team accountable for service and performance standards, and provides necessary supervision, training, coaching and development to support team and bank success. Works closely with team to develop, monitor, and achieve goals.
WHO YOU ARE
- 3 years Previous experience in loan processing / servicing required
- Maintain a high degree of discretion and confidentiality
- Demonstrated leadership skills
- Able to exercise sound business judgement
- Strong planning and organizational skills
- Advanced communication and customer service skills
- Supervisory and management experience, preferred
- Skills necessary to work independently
- Strong computer skills, including proficiency in Word, Excel, and ability to use proprietary software
- Detail-oriented with ability to multi-task.
WHAT YOU WILL DO
- Management of implementation and maintenance of application proprietary software, specifically Loan Specifications on core processing system and software required for government reporting.
- Responsible for review, collaboration, and implementation of regulations as they pertain to loan servicing.
- Responsible for management of Loan Participation, Non-Accrual and Charge-off Administration.
- Develop and implement training for Loan Operations staff, and front line staff as requested.
- Provide advice and guidance on core processing questions from management and bank associates.
- Supervise, train, coach, and develop your team of associates utilizing the Quarterly Job Progress Plan and other performance development processes and reviews.
- Manage your professional improvement through the utilization of the Quarterly Job Progress Plan.
- Responsible for performance counseling, including making and recommending disciplinary action decisions.
- Utilize prescribed hiring process to select team members.
- Engage in and initiate Landmark National Bank Culture initiatives and team success activities, including Huddles and Celebration events.
- Responsible for regulatory compliance as it relates to loan servicing.
- Responsible for timely responses to internal and external audit requests.
- Adhere to bank policies and procedures.
- Other duties and projects as assigned.
Qualifications
PHYSICAL DEMANDS
- The physical demands listed below are a requirement to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job the employee is frequently required to sit or stand for long periods of time, speak, and listen; use hands to touch and grasp objects; and to reach with hands and arms. The employee is occasionally required to move about the facility.
- Visual ability to view a computer screen for long periods of time is required.
- The employee must occasionally lift and/or move up to 25 pounds.
BENEFITS WE OFFER YOU
- Group health, dental, and vision insurance options
- Health savings accounts (HSA) and Flexible spending accounts (FSA)
- Fully paid Life Insurance and Long-term disability
- 401k options with 401k Matching and Profit Sharing Retirement Plan
- Paid Time Off (PTO) program in addition to 11 paid holidays
- Discount on various bank services
- Employee Referrals
- Wellness Reimbursements
- 529 College Savings Plan Payroll Deduction
A credit and background check is a final part of the hiring process.
Landmark National Bank is an EEO/AA/ADA/Veteran employer.