Manager, Merchandise Planning – APAC

Your Opportunity at ARC’TERYX
 
As the Manager, Retail Operations and Initiatives - APAC, you will be responsible for enablement of our Arc’teryx retail stores in the APAC region, through cross-functional project management.  You will be responsible for the Retail Operations Calendar, ensuring all HQ Initiatives, projects, tasks, and activities are planned, communicated, and executed with quality to our stores.  You will lead the New Store Opening planning and operations of stores in our APAC fleet. Working collaboratively and cross-functionally, you will partner on all aspects of the planning and opening process, including store design, support operations, employee, and guest experience.  
You intuitively find moments to reflect and celebrate achievements, and you create leadership development opportunities within the business to ensure the highest level of engagement for your team and our stores. You build capabilities within your team to drive strategy and achieve results for your business both today, and for the future. You recognize that we create a better world together.  
This role is primarily based out of Tokyo and is open to hybrid remote work.  Candidates must be eligible to work in Japan, with travel to our stores throughout APAC. 
 
Meet Your Future Team
You will work as part of the APAC Retail team and will work closely with cross-functional partners on the Operational Solutions team in Vancouver. Your team is an extension of our channel teams, and are responsible for creating and managing global scalable strategies to attain our business goals. The team is the conduit between the stores and the cross-functional partners, aligning, projects, strategies, and driving results.

If you were in the Manager, Merchandise Planning – APAC role now, here are some of the core activities you would be doing:

- Translating corporate financial targets into regional Merchandise Financial Plans, driving alignment between top-down direction and bottom-up builds across all channels

- Monitoring in-season financial performance, identifying risks and opportunities and driving adjustments to forecasts and investment plans as needed

- Representing the MFP team in monthly sales and operations planning (S&OP) and Integrated Business Planning (IBP) forums, aligning financial plans with demand and supply constraints and ensuring inventory targets support revenue and margin objectives

- Leading integrated planning across Demand, Inventory, and Allocation, managing trade-offs between revenue, margin, and working capital as the business evolves

- Establishing best practices in planning cadence and governance, driving consistency and rigor across the regional merchandise financial planning process

- Managing, coaching, and developing the regional MFP team, establishing clear objectives and building a high-performing planning function.

Here are some of the things you could be working on in the future

- Leading planning maturity initiatives and system optimization efforts that raise the bar on how the regional MFP team plans, reports, and collaborates

- Building and codifying MFP governance frameworks and playbooks that can scale across the region as the business grows

Are you our next Manager, Retail Operations and Initiatives?   
 
Bachelor’s degree in Business, Management, Information Technology, or a related field
5 years of progressive vertical multi-unit retail experience, the majority of which included leading retail teams
Experience in management consulting, with the ability to pull multiple teams together to lead global projects
Ability to communicate clearly and effectively with stakeholders at all levels, build strong relationships, and ensure alignment across teams
Exceptional leadership capabilities with demonstrated experience building high-performing teams
Expertise in retail operations, including identifying opportunities and translating them into business performance
Extensive knowledge of store-level guest experience and operational processes, including recruiting, scheduling, training, inventory management, and visual merchandising
Capability to find simple, scalable solutions for complex problems and develop others to do the same
Proficiency in managing a portfolio of projects and leading change through others
Excellent interpersonal skills, with the ability to build, maintain, and influence relationships at all levels
Excellent communication skills, including executive-level communications
Commitment to excellence, continuous improvement, and personal development
Proactive approach to identifying root causes of issues and developing solutions
High degree of flexibility and adaptability when faced with ambiguity
Strong computer skills, particularly Microsoft Excel and PowerPoint
Ability to travel domestically and internationally as required
Passion for the work, matched by a passion for getting outside and living it
 
Equal Opportunity 
Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. 
Creating an inclusive workplace is connected to our core values, while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. 
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.