About this role
Kickstart Your Career as a Maintenance Service Assistant at LUMA Residential!
$1,000 Hiring Bonus on Your First Full Paycheck!
Location: Delray Apartments – 1715 Enclave Pkwy, Houston, TX 77077
Starting Pay: $24.00 per hour
If you're a hands-on problem-solver who enjoys tackling maintenance challenges and making a positive impact, this is your opportunity to shine! LUMA Residential is seeking an experienced Maintenance Service Assistant/Service Technician to join our team at Delray Apartments in Houston.
We're looking for a skilled, dependable maintenance professional with strong technical abilities, including experience with boiler systems, HVAC, plumbing, and apartment make-readies . If you take pride in your work, enjoy helping residents, and want to be part of a company that invests in its people, we'd love to meet you!
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Why You'll Love Working Here
As a Maintenance Service Assistant/Service Technician at LUMA Residential, you'll play an essential role in keeping our community safe, comfortable, and welcoming for residents.
This role is about more than fixing things. It's about creating positive living experiences, preventing problems before they happen, and ensuring our residents are proud to call Delray home.
To welcome you to the LUMA family, you'll also receive a $1,000 Hiring Bonus on your first full paycheck!
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What You'll Do
As a Maintenance Service Assistant, you'll bring the LUMA Playbook to life by:
- Responding Promptly: Complete resident service requests efficiently and professionally, providing exceptional customer service and timely solutions.
- Troubleshooting & Repairing: Diagnose and repair HVAC, plumbing, electrical, appliances, and other building systems to keep the community operating smoothly.
- Maintaining Boiler Systems: Perform routine maintenance, troubleshooting, and repairs on boiler systems to ensure safe and reliable operation.
- Performing Preventive Maintenance: Complete scheduled maintenance, equipment inspections, and property upkeep to prevent costly repairs and extend equipment life.
- Preparing Units for New Residents: Complete apartment make-readies, including repairs, painting, maintenance, and quality inspections to ensure homes meet LUMA's move-in standards.
- Maintaining Pools & Common Areas: Assist with pool maintenance, equipment inspections, plumbing systems, and the overall appearance and functionality of community amenities.
- Supporting Leadership: Partner with the Service Manager to complete daily maintenance priorities, maintain equipment, and ensure community standards are consistently met.
- Delivering Exceptional Service: Build positive relationships with residents, vendors, and team members through professionalism, communication, and dependable service.
- Being On Call: Participate in a rotating biweekly on-call schedule and respond promptly to after-hours maintenance emergencies.
- Using Technology Efficiently: Utilize maintenance software, mobile applications, and digital communication tools to complete work orders, document repairs, and communicate updates.
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Who You Are
You're a skilled, dependable, and motivated maintenance professional who takes pride in quality workmanship. You enjoy solving problems, working independently, and supporting a team that delivers exceptional resident experiences.
You understand that proactive maintenance, attention to detail, and strong customer service make a difference in the success of a community.
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Qualifications
Preferred Qualifications:
- Certified Pool Operator (CPO) certification.
- Experience using property management software and mobile work order systems.
- Bilingual communication skills in English and Spanish.
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Required Qualifications:
Technical Skills & Certifications
- Current EPA Certification required , along with hands-on HVAC maintenance and repair experience.
- Minimum of 2 years of multifamily apartment maintenance experience required.
- Demonstrated boiler system experience , including troubleshooting, maintenance, and repairs.
- Strong knowledge of plumbing systems, pool equipment, and pool maintenance.
- Working knowledge of HVAC, electrical, plumbing, appliance repairs, and general property maintenance.
- Experience completing apartment make-readies, including unit preparation, repairs, and quality inspections.
- Must own and maintain the personal hand tools necessary to perform maintenance duties.
Work Style & Professionalism
- Must be a self-starter capable of working independently and efficiently.
- Strong troubleshooting, problem-solving, and time-management skills.
- Ability to prioritize service requests and complete assignments within established timelines.
- Commitment to providing exceptional customer service and maintaining positive relationships with residents, vendors, and team members.
- Willingness to assist with grounds, pools, make-readies, and other community maintenance needs.
- Ability to follow safety procedures and maintain a clean, organized work environment.
Technology & Administrative Responsibilities
- Comfortable using maintenance software, mobile applications, and digital communication tools.
- Ability to accurately document work orders, repairs, inspections, and completed maintenance tasks.
- Willingness to learn and adapt to new technology, processes, and company procedures.
Transportation & Availability
- Must possess a valid driver's license and reliable transportation.
- Must participate in a biweekly on-call rotation and respond to after-hours maintenance emergencies as required.
- Must be able to respond to emergency maintenance calls at Delray Apartments within 30 minutes while on call.
Physical Requirements
- Ability to lift up to 50 pounds.
- Ability to perform maintenance-related physical activities, including climbing ladders, bending, stooping, standing, and lifting.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to safely operate tools and equipment necessary to perform maintenance duties.
Communication
- Strong verbal and written communication skills in English.
- Ability to interact professionally with residents, management, vendors, and fellow team members.
- Bilingual English/Spanish skills are a plus!
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Why Join LUMA?
At LUMA Residential, we don't just hire employees—we build a team that feels like family. We believe your career should be rewarding, stable, and full of growth opportunities.
Here's what you can expect:
- $1,000 Hiring Bonus: Paid on your first full paycheck.
- Competitive Pay: Starting at $24.00 per hour.
- Comprehensive Benefits: Medical, dental, vision, and additional benefits to support your well-being.
- 401(k) Retirement Plan: Company matching to help you invest in your future.
- Paid Time Off: Time to recharge and enjoy life outside of work.
- Career Growth: Opportunities for professional development, continued learning, and advancement.
- Strong Culture: A supportive, team-focused environment that values professionalism, accountability, and teamwork.
- Pride in Your Work: Be part of a company dedicated to maintaining communities residents are proud to call home.
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What Sets LUMA Apart
At LUMA, we live by our Playbook—a commitment to professionalism, teamwork, and continuous improvement. Every day, your work makes a tangible difference in the lives of our residents and strengthens the communities we serve.
We recognize effort, celebrate wins, and give our team the tools to succeed.
Our Purpose is to Elevate the Quality of Life for Everyone within the Communities We Serve.
Our Mission is to Deliver an Edge at Every Stage of the Employee, Resident, Investor, and Property Life Cycle.
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Apply Today!
Are you an experienced apartment maintenance professional with strong technical skills, boiler system experience, and a passion for delivering exceptional service?
Join LUMA Residential at Delray Apartments in Houston and take the next step in your maintenance career with a company that values your expertise, dedication, and contributions.
Apply now—and don't forget, your $1,000 hiring bonus is waiting on your first full paycheck!