Senior Specialist - Cloud SRE - AWS/IaC

Job Title: Senior Specialist – Cloud SRE

Educations: Any Graduate

Experience: 8 to 15years

Location: Mumbai

Key Skills: Experienced Senior SRE Engineer with 10-15 years of expertise in multi-cloud operations (AWS, Azure), reliability engineering, automation, and large-scale infrastructure management. Skilled in incident response, SLIs/SLOs, observability, CI/CD, IaC (Terraform/CloudFormation), cloud security, cost optimization, and architecting highly available and scalable systems. Strong customer leadership, problem-solving, and mentoring abilities with a focus on automation-first and resilience-driven engineering.

Key Responsibilities:

- Customer Leadership & Collaboration
- Serve as the primary technical point of contact for assigned customer accounts.
- Provide regular updates and lead initiatives to improve customer environments.
- Be highly familiar with assigned accounts to make tactical decisions without escalation.
- Collaborate with customer development teams to align infrastructure with application requirements.

Incident & Problem Management:

- Lead incident response and postmortems, ensuring corrective and preventive measures.
- Be the Tier 3 escalation point for offshore/onshore SRE teams.
- Perform Root Cause Analysis (RCA) and validate work quality of Tier-2 engineers.
- Develop and maintain incident response plans for security breaches and operational incidents.

Reliability Engineering:

- Define and maintain SLIs/SLOs, track error budgets, and monitor alignment.
- Participate in architecture discussions for high availability, disaster recovery, and scalability.
- Integrate resilience patterns such as circuit breakers, retries, and bulkheading.
- Use chaos engineering / fault injection practices where applicable.
- Automation & Infrastructure as Code
- Automate infrastructure and operations tasks using Terraform, CloudFormation, AWS CDK.
- Build and maintain CI/CD pipelines with canary deployments and blue/green strategies.
- Implement automation workflows with AWS Lambda, Step Functions, Azure Functions.

Monitoring & Observability:

- Implement observability systems: Prometheus, Grafana, OpenTelemetry, ELK, Jaeger.
- Configure proactive monitoring and alerts using AWS CloudWatch / Azure Monitor.
- Ensure visibility into metrics, traces, and logs for troubleshooting.

Cloud Infrastructure Management:

- Provision and manage VMs, storage, networking, VPNs, and ExpressRoute/Peering.
- Manage patching, backups, encryption, decryption, and image management.
- Optimize performance and cost via rightsizing, autoscaling, and reserved instances.
- Manage identity and access controls (AWS IAM, Azure AD, RBAC).

Security & Compliance:

- Implement and enforce security best practices across multi-cloud environments.
- Ensure compliance with GDPR, HIPAA, and industry regulations.
- Conduct regular audits and compliance reporting.

Mentoring & Knowledge Sharing:

- Coach and mentor Tier 2 and junior SREs.
- Conduct reliability-focused design reviews.
- Maintain up-to-date documentation, runbooks, and SOPs.