People Experience (PX) Consultant

A day in the life
You’ll support employees and people leaders through everyday people processes. You’ll monitor the People Experience (PX) inbox, answer questions about policies, benefits and processes, and help manage onboarding, employee changes and offboarding. You’ll prepare accurate letters and other documents, update employee records in HiBob, and coordinate tasks such as background checks, good character attestations and audits. Working with the PX team and partners across Payroll, Finance and the wider business, you’ll resolve requests with care and on time. You’ll know when to resolve a query yourself and when to bring in the right people.
About the role
As a PX Consultant, you’ll help PEXA deliver a smooth, reliable employee experience. You’ll be a first point of contact for people questions and keep lifecycle processes and HR information accurate, compliant and moving. This full-time, Melbourne-based role suits someone with an HR qualification who is keen to build their career in a hands-on, service-focused team. As you learn the processes, you’ll also help identify ways to make everyday work clearer and more efficient.
Key capabilities:
Having a HR qualification is essential
HR administration and HR systems experience is preferred, but not essential
Clear written and verbal communication, with the ability to build effective relationships across teams and the organisation
Strong attention to detail, organisation and a compliance mindset when handling employee records and documentation
A positive, service-focused approach, curiosity to find answers and a genuine interest in creating a great employee experience
Flexibility to move between tasks, manage priorities and deliver work on time; an interest in process improvement and practical use of technology
What success looks like (6–12 months):
Manage onboarding, employee changes and offboarding accurately and on time, helping employees and leaders have a seamless experience
Respond to everyday people queries with clear, timely information, and escalate more complex matters through the right channels
Maintain accurate HRIS records and employee documentation, and support cyclical tasks, audits and compliance requirements
Build trusted working relationships across PX and partner teams, and contribute practical ideas to improve processes as your understanding grows

A career at PEXA starts with you!
If you think you have the required skills, an appetite to learn and would be a great fit, we’d love to hear from you – even if you don’t tick all the boxes. At PEXA we support your growth and help you discover your full potential.
 
Why join us
Enjoy a dedicated Wellness Day each quarter, giving you time to pause, recharge and focus on your wellbeing
Four weeks workcation per year - work from an approved country
Take the opportunity to purchase up to four weeks additional annual leave per year
Your growth matters to us. Learn from the best, build your skills through PEXA Academy and grow your career 
Generous performance-based incentives, including an opportunity to own a stake in PEXA through our equity program
Earn a $3,000 referral bonus when someone you recommend joins the PEXA team
A hybrid working model with two days in the office and three days remote, supporting flexibility, balance and in-person connection 
Plus, a complimentary lunch provided in office everyday 
Our commitment to our people and a better future
At PEXA we want you to embrace your best self each day, creating an environment where everyone can contribute and participate, so that every person can reach their full potential. We want our people to feel equally valued, supported and celebrated. With market-leading benefits that make a difference, we’re committed to supporting individuals, families and carers. Your culture, gender, sexual orientation, language and other attributes make you unique! We couldn't be prouder to have a team that reflects the richness of our wider community.
 
We're a proud Circle Back Initiative Employer and commit to responding to every applicant.
 
Stay Connected
A career at PEXA is exciting, challenging and rewarding, and we’re always on the lookout for talented individuals to join the team. You can learn more about life at PEXA on our website and social channels too.