About this role
Role Purpose
Identify, propose and coordinate internal & external communication plan and initiatives through benchmarking and collaborations across the Group to ensure consistency and alignment across the Group.
Main Accountabilities
Internal Communications:
- Prepare Strategic Communications Management Guidelines and Frameworks to provide guidance for the Group to plan, implement and control strategic communications activities and standardisation and integration of process to achieve consistency in all communications.
- Plan and execute communication initiatives via internal platforms (KLCC Group Intranet portal, KLCC Group in Ms Teams, KLCC Shared Mailbox (info@KLCC), myPETRONAS (KLCC MyExplorer), DOT PETRONAS, digital panels and email).
- Prepare communication materials with consistent narratives and messaging for internal stakeholders (news, announcement, post-event writeup, GCEO messages and speeches etc).
- Coordinate the production of corporate collaterals (annual report, festive greetings, diary, product pamphlets, advertisement, etc).
- Monitor and analyse usage and data from internal communication platforms and propose improvement for more effective results.
- Facilitate the distribution of KLCC Precinct Partners’ promotional materials, news, and announcements via internal communication platforms.
- Provide support to other OPUs, Divisions, and Departments to ensure communication alignment i.e., review articles, write-ups, advertisements, corporate collaterals, web content, etc.
- Facilitate the execution of crisis communications plan in the event of emergency/crisis.
- Provide support for Business Crisis Management Team in simulation exercises to test emergency/crisis preparedness.
- Update and distribute Crisis Communication Response Plan.
External Communications:
- Prepare Stakeholder Management Guideline to provide guidance for the Group to plan, implement and control strategic communications activities and standardisation and integration of process to achieve consistency in all communications with all external stakeholders.
- Promote and increase public awareness to enhance positive perception of the KLCC Brand
- Managing all external communication channels (KLCC website, KLCC Iconic website, digital and print media).
- Manage KLCC Group sponsorship, donations and CSR contributions aligned to the Group’s commitment towards community development and well-being.
- Assist in write up of reports and production of KLCCP Stapled Group Annual Report & Sustainability Reports.
- Support Investor Relations team in communications for AGM, press release for Quarterly results release.
Requirements
- Qualification:
Bachelor’s degree in Mass Communication or Business Administration or equivalent.
- Years of experience:
10 years working experience in Corporate Communications or equivalent.
- Additional experience: Leading multiple cross/functional teams including agile team is an added advantage.
- An understanding and ability to analyse the property/real estate business.
- Superior writing skills with ability to articulate key messages and interpret results.
- Ability to develop, nurture and maintain strong relationships with stakeholders.
- Dynamic, forward thinking and motivated individual.
- Strong understanding of the obligations faced by a listed company including appropriate legislation and regulation.