Digitalization Specialist

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future Role

This position offers the opportunity to support a high-profile rail infrastructure programme by digitizing signalling delivery from material and work-order planning through installation, inspection, testing, commissioning, and handover. The successful candidate will connect field execution with enterprise data, improve traceability and productivity, and help teams adopt standardized digital ways of working.

The Digitalization Specialist is accountable for deploying, supporting, and continuously improving digital processes and data solutions across the OnCorr Signalling project. The role enables signalling engineering, installation, testing, commissioning, and field teams to use tools such as myField, ERP, SAP, and GSI effectively, ensuring accurate data capture, controlled workflows, reliable reporting, and alignment with project, quality, cybersecurity, and Alstom requirements.

We'll look to you for:

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

- Lead the deployment, configuration, governance, and continuous improvement of digital tools supporting signalling engineering, installation, testing, commissioning, and handover.

- Administer and support myField workflows for site activities, progress updates, inspections, punch lists, evidence capture, approvals, and field issue resolution.

- Coordinate signalling data and process interfaces across myField, ERP, SAP, GSI, document management, scheduling, quality, and reporting platforms.

- Define and maintain data standards, master-data rules, naming conventions, permissions, validation checks, and audit trails for signalling assets, locations, materials, work packages, and test records.

- Develop dashboards, automated reports, and performance views that provide timely visibility of field progress, productivity, material status, defects, tests, approvals, and handover readiness.

- Monitor completeness, accuracy, timeliness, and consistency of signalling data; investigate discrepancies and coordinate corrective actions with process owners and users.

- Map current signalling processes, identify manual or duplicated activities, and implement simplified digital workflows with clear ownership, controls, and measurable benefits.

- Provide first-line functional support, troubleshooting, guidance, and escalation for digital-tool issues affecting signalling field and office teams.

- Act as the designated Key User and primary business contact for applicable signalling digital tools, representing user needs, maintaining business rules and role profiles, coordinating access requests, supporting releases, and liaising with process owners, IT, vendors, and super-user networks.

- Own the training lifecycle for applicable digital tools, including training-needs analysis, learning objectives, curricula, user guides, quick-reference aids, exercises, demonstrations, and role-based learning paths for myField, ERP, SAP, GSI, and related processes.

- Plan and deliver classroom, virtual, and on-the-job training; facilitate onboarding and refresher sessions; coach users at project offices and worksites; maintain attendance and competence evidence; and evaluate learning effectiveness through feedback, observation, assessments, adoption data, and follow-up support.

- Manage testing, deployment, change control, user acceptance, feedback, and benefit tracking for digital enhancements while ensuring data security, access control, and business continuity.

- User adoption and effective utilization of myField, ERP, SAP, GSI, and approved signalling digital workflows.

- Completion, attendance, assessment results, learner feedback, and demonstrated effectiveness of digital-tool training and onboarding.

- Accuracy, completeness, traceability, and timeliness of signalling data and digital records.

- Availability and reliability of dashboards, reports, interfaces, and critical digital services.

- Reduction in manual processing, duplicate entry, reporting delays, and unresolved data-quality issues.

- Compliance with data governance, cybersecurity, quality, project, and Alstom requirements.

- Timely resolution and escalation of system, access, integration, and data issues affecting signalling delivery.

- Key User service performance, including response time, first-contact resolution, escalation quality, release readiness, knowledge-base currency, and user satisfaction.

- Measured productivity, visibility, and decision-making improvements delivered through digitalization initiatives.

All about you

- Relevant education or professional experience in signalling, rail systems, engineering, information systems, digital operations, data management, or a comparable technical discipline.

- 5 to 8 years experience in Operations, Industrial or Supply Chain department, on electronics, electrical or mechanical devices

- Minimum 5 years of experience as a Key User or business user with the use of ERP such as SAP in supply chain, industrial, and manufacturing

- Strong experience in data management

- Experience supporting digital processes in a project, construction, installation, testing, commissioning, maintenance, or infrastructure environment.

- Practical familiarity with myField and enterprise platforms such as ERP, SAP, and GSI, including data entry, workflow monitoring, reporting, and user support.

- Understanding of signalling delivery processes, asset and material data, work packages, inspections, testing records, defects, and handover documentation.

- Working knowledge of data quality, master data, workflow controls, access permissions, auditability, and cybersecurity expectations.

- Demonstrated ability to analyse data, reconcile discrepancies, maintain accurate records, and produce clear operational reports and dashboards.

- Ability to map processes, identify inefficiencies, define digital requirements, support testing, and implement controlled improvements.

- Experience preparing user instructions, delivering training, supporting adoption, and resolving functional issues with digital tools.

- Demonstrated experience as a Key User, application champion, or functional support contact for enterprise or field digital tools.

- Ability to assess learning needs, develop structured training content, deliver engaging sessions to varied audiences, and evaluate knowledge transfer and workplace application.

- Experience coordinating across technical, field, project controls, supply chain, quality, and IT stakeholders.

- Key User-level proficiency with applicable digital tools, including myField, ERP, SAP, GSI, Microsoft Excel, and reporting or collaboration platforms used to support signalling delivery.

- Strong data-analysis and reporting capability, including data validation, advanced spreadsheets, dashboards, trend analysis, and KPI visualization.

- Ability to translate signalling operational needs into clear digital requirements, workflows, data structures, and user stories.

- Strong organization, configuration control, prioritization, documentation, and follow-through, with exceptional attention to detail.

- Structured problem-solving and troubleshooting skills for data, workflow, access, interface, and user-adoption issues.

- Ability to communicate technical and data concepts clearly to field users, engineers, managers, suppliers, and system support teams.

- Strong instructional design, facilitation, demonstration, coaching, and presentation skills, with the ability to adapt technical training for field users, office users, new starters, and experienced specialists.

- Ability to maintain a practical user-support ecosystem, including FAQs, knowledge articles, training records, issue logs, release communications, communities of practice, and lessons learned.

- Collaborative, service-oriented, proactive working style with ownership from requirement definition through deployment, support, and improvement.

- Fluent in English, with strong professional communication, facilitation, training, and presentation capability.

- Valid driving licence and ability to support digital deployment and users at project offices, warehouses, and signalling worksites.

- Hands-on experience implementing myField or comparable field-execution and mobile data-capture solutions in a rail or infrastructure environment.

- Formal Key User, train-the-trainer, instructional-design, or relevant vendor/application certification.

- Experience with system integration, data migration, user acceptance testing, dashboard development, or process automation.

- Knowledge of Alstom signalling products, project delivery processes, digital architecture, data governance, ERP, SAP, GSI, or related enterprise applications.

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

- Enjoy stability, challenges, and a long-term career free from boring daily routines.

- Work with new security standards for rail signalling.

- Collaborate with transverse teams and helpful colleagues.

- Contribute to innovative projects shaping the future of mobility.

- Utilise our flexible and inclusive working environment.

- Steer your career in whatever direction you choose across functions and countries.

- Benefit from our investment in your development, through award-winning learning programs.

- Progress towards senior leadership or technical expert roles.

- Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

Compensation

The expected compensation for this role is $80,000 – $105,000 CAD per year, plus benefits and eligibility for an annual performance bonus. Final compensation will be based on skills, experience, and internal equity.

Use of Artificial Intelligence in Hiring

We do not use artificial intelligence in the recruiting process for this role.

Interview Process & Candidate Communication

Candidates who participate in an interview for this role will be informed of the hiring decision within 45 days of their final interview date.

This job posting represents an existing vacancy.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

If you require accommodation during the hiring process, please email us at [email protected] while referring to the job requisition number, job title and location you applied to.